I’m not exactly what you’d call a fashionista, the ebbs and flows of what’s current often pass me by, but I do have my own style which I usually refresh on a yearly basis. More recently this has tended towards my work attire, mostly because I spend a great deal more time in it than I did previously. However the act of shopping for clothes is one I like to avoid as I find it tiresome, especially when trying to find the right sizes to fit my not-so-normal dimensions. Thus I’ve recently turned towards custom services and tailoring in order to get what I want in the sizes that fit me but, if I’m honest, the online world still seems to be light years behind that which I can get from the more traditional fashion outlets.
For instance one of the most frustrating pieces of clothing for me to buy is business shirts. Usually they fall short in one of my three key categories (length, sleeve length and fit in the mid section) so I figured that getting some custom made would be a great way to go. So I decided that I’d last out for a couple shirts from 2 online retailers, Original Stitch and Shirts My Way, to see if I could get something that would tick all 3 categories. I was also going to do a review of them against each other to see which one of the retailers provided the better fit and would thus become my defacto supplier of shirts for the foreseeable future. However upon receiving both shirts I was greeted with the unfortunate reality: they both sucked.
They seemed to get some of the things right, like the neck size and overall shirt length, however they both seemed to be made to fit someone who weighed about 40kg more than I do with the mid section being like a tent. Both of them also had ridiculously billowy sleeves, making my arms appear to be twice as wide as they should be. I kind of expected something like this to happen with Original Stitch, since their measurements aren’t exactly comprehensive, but Shirts My Way also suffered from the same issues even though I followed their guidelines exactly. Comparing this to the things I’ve had fitted or tailored in the past I was extremely disappointed as I was expecting as good or better service.
The problem could be partially solved by technology as 3D scanning could provide extremely accurate sizing that online stores could then incorporate in order to ensure you got the right fit the first time around. In fact I’d argue that there should be some kind of open standard for this, allowing all the various companies to develop their brand of solutions for it that would be interoperable between different clothing companies. That is something of a pipe dream, I know, but I can’t be the only person who has had this kind of frustration trying to get the right fits from online retailers.
I guess for now I should just stick with the tried and true methods for getting the clothing that I want as the online experience, whilst infinitely more convenient, ultimately delivers a lacklustre product. I’m hopeful that change is coming although it’s going to take time for it to become widespread and I’m sure that there won’t be any standards across the industry for a long time after that. Maybe one day I’ll be able to order the right fits from the comfort of my own home but, unfortunately, that day is not today.
I love me some Sony products but I’m under no delusion that their user experience can be, how can I put this, fantastically crap sometimes. For the most part their products are technologically brilliant (both the PS3 and the DSC-HX5V that I have fit that category) but the user experience outside that usually leaves something to be desired. This isn’t for a lack of trying however as Sony has shown that they’re listening to their customers, albeit only after they’ve nagged about it for years before hand. After spinning up my PS3 again for the first time in a couple months to start chipping away at the backlog of console games that I have I feel like Sony needs another round of nagging in order to improve the current user experience.
The contrast between Sony’s and Microsoft’s way of doing consoles couldn’t be more stark. Microsoft focused heavily on the online component of the Xbox and whilst there might be a cost barrier associated with accessing it Xbox Live still remains as the most active online gaming networks to date. Sony on the other hand left the access free to all to begin with and has only recently begun experimenting with paid access (the jury is still out on how successful that’s been). One of the most notable differences though is the updating process, major source of tension for PS3 owners worldwide.
As I sat down to play my copy of Uncharted 3: Drake’s Fortune I first greeted with the “A system update is required” message in the top right hand corner of my TV. Since I wasn’t really planning to go online with this one just yet I figured I could ignore that and just get to playing the game. Not so unfortunately as it has been so long since I last updated that Uncharted 3 required an update to be applied before I could play it. Fair enough I thought and 15 mins later I was all updated and ready to go. Unfortunately the game itself also had an update, pushing back my game time by another 5 minutes or so. This might not seem like a lot of time (and I know, #firstworldproblems) but the time taken was almost enough for me not to bother at all, and this isn’t the first time it has happened either.
Nearly every time I go to play my PS3 there is yet another update that needs to be downloaded either for me to get online or to play the game that I’m interested in playing. My Xbox on the other hand rarely has updates, indeed I believe there’s been a grand total of 1 since the last time I used it. Both of these approaches have their advantages and disadvantages but Sony’s way of doing it seems to be directly at odds with the primary use case for their device, something which doesn’t necessarily have to be that way. In fact I think there’s a really easy way to reduce that time-to-play lag to zero and it’s nothing radical at all.
Do the updates while the PS3 is turned off or not in use.
Right now the downloading of updates is a manual process, requiring you to go in and agree to the terms and conditions before it will start the downloads. Now I can understand why some people wouldn’t want automatic updating (and that’s perfectly valid) so there will have to be an option to turn it off. Otherwise it should be relatively simple to periodically boot the system into a low power mode and download the latest patches for both system and games that have been played on it. If such a low power mode isn’t possible then scheduling a full system boot at a certain time to perform the same actions would be sufficient. Then you can either have the user choose to automatically install them or keep the process as is from there on, significantly reducing the time-to-play lag.
I have no doubt that this is a common complaint amongst many PS3 users, especially since it’s become the target of Internet satire. Implementing a change like this would go a long way to making the PS3 user base a lot happier, especially for those of us who don’t use it regularly. There’s also a myriad of other things Sony could do as well but considering how long it took them to implement XMB access in games I figure it’s best to work on the most common issue first before we get caught up in issue paralysis. I doubt this blog post will inspire Sony to make the change but I’m hopeful that if enough people start asking for it then one day we might see it done.