There’s no denying the success Apple has enjoyed thanks to their major shift in strategy under Steve Jobs’ reign. Before then they were seen as a direct competitor to Microsoft in almost every way: iMacs vs PCs, MacOS vs Windows and at pretty much every turn they were losing the battle save for a few dedicated niches that kept them afloat. That all changed when they got into the consumer electronics space and began bringing the sacred geek technology to the masses in a package that was highly desirable. There was one aspect of their business that suffered immensely because of this however: their enterprise sector.
Keen readers will note that this isn’t the first time I’ve mentioned Apple’s less than stellar support of the enterprise market and nothing has really changed in the 8 months since I wrote that last post. Apple as a company is almost entirely dedicated to the consumer space with token efforts for enterprise integration thrown in to make it look like their products can play well in the enterprise space. Strangely enough it would seem that this token effort is somehow working to convince developers that Apple (well really iOS) is poised to take over the enterprise space:
In the largest survey of its kind, Appcelerator developers were asked what operating system is best positioned to win the enterprise market. Developers said iOS over Android by a 53% to 38% margin. Last year, in its second quarter survey, the two companies were in a dead heat for the enterprise market, tied at 44%.
In a surprise of sorts, Windows showed some life as 33% said they would be interested in developing apps on the Windows 8 tablet.
Now there is value in gauging developer’s sentiment regarding the various platforms, it gives you some insight into which ones they’d probably prefer to develop for, however that doesn’t really serve as an indicator as to what platform will win a particular market. I’d hazard a guess (one that’s based on previous trends) that the same developers will tell you that iOS is the platform to develop for even though it’s quite clear that Android is winning in the consumer space by a very wide margin. I believe there’s the same level of disjunct between what Appcelerator’s developers are saying and what the true reality is.
For starters any of the foothold that iOS has in the enterprise space is not born of any effort that Apple has made and all of it is to do with non-Apple products. For iOS to really make a dent in the enterprise market it will need some significant buy in from its corporate overlords and whilst there’s been some inroads to this (like with the Enterprise Distribution method for iOS applications) I’m just not seeing anything like that from Apple currently. All of their enterprise offerings are simplistic and token lacking many of the features that are required by enterprises today. They may have mindshare and numbers that will help drive people to create integration between iOS products and other enterprise applications but so does Android, meaning that’s really not an advantage at all.
What gets me is the (I’m paraphrasing) “sort of surprise” that developers were looking to Windows 8 for developing applications. Taken in the enterprise context the only real surprise is why there aren’t more developers looking at the platform as if there’s any platform that has chance at dominating this sector it is in fact Windows 8. There’s no doubting the challenges that the platform faces what with Apple dominating the tablet space that Microsoft is only just looking at getting into seriously but the leverage they have for integrating with all their enterprise applications simply can’t be ignored. They may not have the numbers yet but if developer mindshare is the key factor here then Microsoft wins hands down, but that won’t show up in a survey that doesn’t include Windows developers (Appcelerator’s survey is from its users only and currently does not support Windows Phone).
I’ve had my share of experience with iOS/Android integration with various enterprise applications and for what its worth none of them are really up to the same level as native platform applications are. Sure you can get your email and even VPN back in to a full desktop using your smartphone but that’s nothing that hasn’t been done before. The executives might be pushing hard to get their iPads/toy dujour on the enterprise systems but they won’t penetrate much further until those devices can provide some real value to those outside of the executive arena. Currently the only platform that has any chance of doing that well is Microsoft with Android coming in second.
None of this means that Apple/iOS can’t do well in the enterprise space, just that there are other players in this market far better positioned to do so. Should Apple put some focus on the enterprise market it’s quite likely they could capture some market share away from Microsoft and their other partners but their business models have been moving increasingly away from this sector ever since they first release the iPod over a decade ago. Returning to the enterprise world is not something I expect to see from Apple or its products any time soon and no developer sentiment is going to change that.