Posts Tagged‘at&t’

Oh Optus, Femtocells Aren’t The Answer.

Look I can understand how frustrating it can be to live in a place with crap cell phone reception. I spent the majority of my life living only 30 minutes outside Canberra and even that short distance was enough for the reception to basically drop off to nothing unless you were with Telstra. Even then you were lucky to be able to place a call indoors (especially if you had the typical colourbond roof) with most mobile calls being made from the nearest hill you could scurry up. I still suffer from spotty coverage even in town thanks to my current network provider but not once have I thought that a femtocell would be the answer to my problem.

Like I’ve said previously femtocells seem to be like a cash grab from cellular providers who instead should be spending their own money on fixing their coverage problems. Their use case is almost too narrow to be of any use since you need to have a broadband connection (which usually puts you in mobile phone range) and since nearly every broadband router comes with a wireless access point there’s no need to use 3G when you’re at home. In essence you’re just giving yourself full coverage so you can pay the exorbitant cellular data rates whilst at the same time using your own data cap, in essence double charging yourself for the privilege. Just like there doesn’t seem to be a case for a cellular tablet I struggle to find a use for a femtocell other than for a cellular provider to bilk their customers.

It seems that these useless devices have finally made their way onto Australian shores with Optus, the carrier with the worst record for coverage (in my experience at least), beginning trials of the devices:

Dubbed the ‘3G Home Zone’, the new Optus femtocell device is a small base station that plugs into a wireless router and uses a fixed-line broadband Internet connection to boost mobile coverage. Once operational, the Optus femtocell device should typically provide full mobile coverage within a 30 metre range.

Optus recommends that the 3G Home Zone be connected to a broadband service with a minimum download speed of 1Mbps and a minimum upload speed of 256kbps — if the speed is capped at 128kbps or lower, the device will no longer work.

The most insulting part about Optus’ introduction of these devices is that they’re charging for them, and it’s not a trivial amount either. You either pony up $60 initially and another $60 over 12 months (with a $70/month plan) or you pay $240 outright. Now far be it from me to get in the way of a company trying to make a profit but it would seem that the investment they spent in getting these devices functional could have been far better spent upgrading the spots where reception is a problem. Getting 3G indoors is all well and good but the vast majority of use cases for that are already covered off aptly by wireless, and you don’t need to pay an additional monthly fee to use that.

What I would support however would be something along the lines of what AT&T is doing in the USA, giving all users who request it a free femtocell. Of course it would seem like a silly move to begin with but having been an actual AT&T customer and seeing the coverage problems they had a free femtocell would go a long way to keeping people on their network. Of course they didn’t start out free (they definitely weren’t when I was there) but obviously the cost can’t be too high or they wouldn’t be offering it. Hopefully it won’t be too long before Optus follows suit.

Femtocells feel like a solution in search of a problem. Sure it might be great to have full coverage in your house (I currently get 1 bar) but the reason for doing so seems almost non-nonsensical when you look at the requirements needed to do it. I can’t see a future where I’ll ever need a device like this unless they somehow make it affordable with a satellite connection, but even then if I’m that far away from humanity I’d be guessing I wouldn’t want to bring the Internet with me. So hopefully these silly devices will disappear into the dark niche they belong in: the technically ignorant and woefully misinformed.

What a Difference a Day Makes.

4. That’s the number of times I hit the snooze button this morning. The bed in the hotel was so beautifully comfortable that the prospect of leaving it was more than I was willing to bear. Still I had set the alarm for a reason: I had an important task to accomplish today and it had a start time, 10:00am. The alarm dutifully went off at 9am but was slammed into silence multiple times so that I could enjoy just a few more sweet moments sprawled out under the covers. The enormity of the task I had set myself soon began to weigh on me however and I pulled myself out of bed to get ready for this monumental task.

I was going to pick up my first American rental car.

Usually this wouldn’t be much of a big deal but since I’d never driven a car in a country that drives on the wrong side of the road (even though the majority of the world does so) I was on tenterhooks as to how I would cope with it. I tried to soothe myself with some facts like the one that many countries have completely switched from one side to the other with no ill effects, even on the day of the switch. Still those first few moments when I sat in my shiny red Toyota Yaris had me scrambling to figure out which way was up, with blinkers and window wipers going crazy as I tried to gain control over my 68hp beast.

The following couple hours of driving were strikingly uneventful as I drove towards my chosen destination the Florida mall. This was due, in whole, to the fact that I got completely and hopelessly lost for those two hours. It wasn’t for the fact I didn’t know where I was going, I had looked it up before I went. No it was more due to the fact that I had no idea how to interpret 90% of the road signs and missing the other 10%. Thanks to the plentiful McDonalds restaurants that spotted the highway I was able to purloin free wifi Internet to help guide me on my way to the Florida Mall. I arrived there around lunch time and set about hunting down the places I could do the following things:

  • Find something semi-healthy to eat
  • Get some new shoes (casual and formal pairs)
  • Acquire a American cell phone number with a data plan

The first task was relatively easy, despite my tendency to be completely disinterested in most fast food. I eventually found a place that had a decent chicken salad and a juice bar that served up a mean fruit cocktail. Once I was flush with energy from consuming all that I went onto a shoe store called Sketches which I had seen multiple times before in other places. I managed to find two pairs of shoes that I thought were pretty decent and they had a sale going on so I grabbed both of them:

Getting my online self mobile proved to be a little more difficult however. After searching most of the store I couldn’t find anyone that sold AT&T, the only cell provider I knew would support my iPhone with 3G. As it turns out Radioshack stocks them so I hunted down one of their resellers. I had done some research prior to leaving that said all I needed to do was to buy the cheapest handset I could find and then rip the sim out of it and stick it in my phone. It made sense to this former phone salesman so I scored myself a brand new Samsung A107 for a cool $20 (including $15 credit), plus another $15 for credit (required for activation, apparently). After spending 10 minutes with the salesman getting it activated I headed off for the trip back home. On the way I, of course, got myself lost and thought this would be the perfect opportunity to switch out the sim and get the maps working.

As it turns out not only are the phones locked to the AT&T network they also lock the sim to the phone itself. After wrangling with my iPhone to get the new sim in it greeted me with a No Service error and refused to work. That, my friends, was $40 down the toilet and a couple quick Google searches confirmed that AT&T had been doing this for about a year. So much for that plan then. I’m not sure if I’ll bother trying to get an American sim now, it might just be worth grabbing a cheap-o GPS unit like my friend Nick did on his jaunt over a couple months back. That’s basically all I’d need it for anyway (and my next car apparently comes with one for free).

After dealing with my fail I managed to get myself back to the hotel and worked off the aggression with a good workout. I then had dinner at one of the local restaurants where the food was palatable, but nothing to write home about. I took this opportunity to sample one of the local beers, this one being a Sam Adams Octoberfest:

It was a decent brew, easily comparable to some of the more premium Australian lagers. I’ve become more of an Ale man over the past couple years of refining my beer palate so there wasn’t much to write home about this one but it was a decent accompaniment to my meal of skewered beef and roasted vegetables. Hopefully I’ll be able to indulge my inner beer fanatic a bit more when I’m down in Miami as I’ve read that there are some very good restaurants down there.

Casting off the exhaustion of yesterday was a good feeling and whilst my day was filled with fail it still felt good to get out and about around Florida. Tomorrow the real fun begins as I say goodbye to my plucky Yaris and trade up for a more manly set of wheels: a Z06 Corvette. I’ll also be upgrading my hotel from the Hyatt Regency to the Viceroy in Miami and by all accounts it looks to be one heck of a step up. I’m looking forward to living a little bit of the highlife down there as my suit has been aching to get out of the cramped confines of my suitcase. The heat here however has been quite intense so it will probably be a night only affair. Still with the reputation Miami’s night life has I don’t think I’ll be out of place late a night, seeking a classy encounter 🙂