I used to think I wasn’t your typical consumer, what with my inclination for all things tech especially those with a dedicated modding community. Pretty much every device I have in my house has been modified in some way so that I can do things that the manufacturer didn’t intend for me to do, extending the life of many of those devices considerably. Whilst consumers like me used to be small in number, especially when compared to the total market, it seems like ever since Android exploded in popularity that the modding community is now a force to be reckoned with. So much so that even handset manufacturers are beginning to bow to their demands.
I started thinking along these lines back when some of my close mates were talking about Motorola’s super handset, the Atrix. Feature wise its an amazing phone with enough processing power under the hood to give netbooks a good run for their money. A few of my mates were wholly sold on getting one once they were released however reports began came in that the boot loader on the Atrix was locked, removing the possibility of being able to run custom ROMs and some of the more useful features. It really shouldn’t have come as much of a surprise since Motorola has a policy of locking their devices (which is why the Xoom’s unlocked bootloader was odd) but still many people were sold on the device prior to finding out its limitations. The modding community didn’t just vote with their wallets this time around however, they made sure Motorola was aware of just how many customers they were losing.
Motorola, for reasons unknown, decided to put up a poll on their Facebook page asking their fans what apps they’d most like to see their developers working on next. The response was overwhelming with nearly every request being for them to unlock the bootloader. Not a week after these poll results went viral did Motorola issued a statement that they’d be changing their policy to allow users to unlock handsets, as long as the carriers approved it. Whilst that’s yet to happen for any of their current handsets (they’ve alluded to late this year) it did show that the modding community has become very important to the handset manufacturers, more so than I had ever thought they would.
HTC, long known for there awesomely hackable handsets, seems to be going in the opposite direction to Motorola seemingly ignoring the lessons to be learned from them. Whilst they had never made it as easy as say the Google Nexus lines of phones they were always able to be unlocked should you be willing to take the risk. Back in march I wrote about how their Thunderbolt handset was by far the most locked down device we had seen from HTC ever, warning that doing so would be akin to poisoning the well they drink from. More recently it came to light that two of their newest handsets, the Sensation and EVO 3D, would also come with locked bootloaders similar to that of the Thunderbolt. They have since come back saying that they’ll be working to make their handsets more hacker friendly once again, although many are quick to point out that they might not have much say in that matter.
You see the unfortunate truth is that all handsets are at the mercy of the carriers as without them they’re basically useless. Google encountered this very problem when they released the Nexus One as they had to offer both the subsidized version through the carriers as well as their original vision of selling it just through their online store. Indeed they had originally wanted to sell the Nexus One for as little as $99 unlocked paying the subsidy themselves. That plan didn’t last very long once they started talking to the carriers and the best option they could offer was the $179 version with a 2 year contract, a far cry from their original vision. So whilst I applaud Motorola and HTC’s commitment to keeping handsets hacker friendly the carriers could very well scuttle the idea long before it hits implementation, but only time will tell with that.
Honestly I’m very surprised at the recent turn of events that has led to these quick about faces from the big handset manufacturers. Sure I believed that the modding communities were catalysts for the success that they had enjoyed but I didn’t think they had enough sway to get a corporation to change its wicked ways. It shows that a decent percentage of people are committed to the idea of openness and freedom to use their devices as they see fit and whilst it might be an uphill battle against the carriers we at least have some powerful allies on our side, maybe even enough to make Google’s original Nexus vision come true one day.