It was glorious, we started to see the beginnings of a rational discourse over the whole lack of a R18+ for games and there was hope for an overhaul of our decidedly archaic and convoluted classification system. I was happy, thinking I would soon be living in a country that had cast off the shackles of its past in favor of adopting a more progressive view of the games industry. A country that recognizes that games are predominantly not for children anymore with the vast majority of gamers now grown up, wanting the medium to grow up with them. Realistically I knew it was a small issue, but the fact that it could get dragged out over such a long period of time was the driving factor behind my outrage. I just couldn’t (and still can’t) understand why it has been so difficult.
It was over a year ago that what appeared to be the final wall standing between us and a more rational future was Senator Atkinson came tumbling down with his retirement. We still lost one title to the dreaded Refused Classification black hole in this time but I consoled myself in the fact that soon all of this would be a distant memory, a blip in Australia’s history where it stubbornly refused to modernize for no reason in particular. The news shortly afterwards that reformation was on the horizon was confirmation of this fact and made my spirit soar once again, only to be dashed by this recent news:
LONG-AWAITED reforms of Australia’s censorship of computer games look set to fail after Victoria declared its strong concern that the move will legalise games with ‘‘high levels of graphic, frequent and gratuitous violence’’.
Backed by a groundswell of support from the gaming community, the Gillard government is determined to fix the classification system for computer games, which allows unsuitable games to be rated for 15-year-olds, yet bans popular games for adults.
But the Baillieu government’s Attorney-General, Robert Clark, has echoed the concerns of the Australian Christian Lobby, putting him on a collision course with Canberra, which requires the backing of all states and territories to change classification laws.
The article goes on to say that coalition wants to put the matter to “careful scrutiny and public debate”, happily ignoring the fact that it’s been hotly debated for the last 2 years and had a public consultation that was overwhelmingly positive with 98.2% of respondents supporting the cause. Opponents also ignore the fact that Australia is one of the few modern countries that lacks a R18+ rating for games yet has such a rating for books, films and TV. I probably shouldn’t be surprised as the facts haven’t been the opposition’s strong suit in trying to cut down the R18+ rating in its infancy.
I’ve said it time and time again, the R18+ issue provides nothing but benefits to Australia and it’s gaming populace. The R18+ rating would make parents aware of material that isn’t appropriate for their children, allowing them to regulate the consumption of such materials. It would ensure proper classification of games as well, rather than shoe horning many games into the MA15+ rating that in reality belong in the R18+ category. A R18+ rating would also make Australia far more attractive to developers who are creating games targeted towards adults (I.E. the majority of the consumers in the games industry) instead of them shying away from us for fear of the dreaded RC rating.
The reason that the R18+ rating has languished in this political shitstorm for so long can be almost entirely blamed on a single lobby group: The Australian Christian Lobby. Wherever opposition to the rating is found you can bet your bottom dollar that they’re involved some how, and I’m not just saying this for dramatic effect. Whilst I won’t link to any of their tripe directly, since I don’t think they deserve the attention, a simple search for “R18+ acl” brings back dozens of articles of them supporting the demise of the R18+ rating. Indeed they’ve also been major proponents of other, more aggressive censorship efforts such as the Internet filter going so far as to label my views as “extreme” back when I was heavily involved in the No Clean Feed movement.
The ACL is of course in the minority here since the Australian public is overwhelming in support of a R18+ rating for games. Yet they keep managing to swing people in key positions leaving the battle for the R18+ rating effectively hamstrung. Thankfully the recent ultimatum on either a R18+ or a classification system overhaul (which would be far more painful for those in opposition to endure) shows that there are people willing to stand up to this vocal minority who has shown they can not act rationally when it comes to people doing things they don’t agree with.
It seems my dream of an Australia that finally brought itself into the 21st century are still a long way from being realized and the thorn in my side that was Senator Atkinson has since been replaced by Attorney-General Clark, but there’s still hope on the horizon. One day I’ll be able to buy games built by adults that have been designed to be consume by adults and the ACL won’t be able to say anything about it. Until then however I’ll continue to angrily blog about any development in the R18+ space until it gets fixed and I’ll put in every effort to make sure it becomes a reality.
I won’t let the irrational vocal minority win.
My mum isn’t the most technical person around. Sure she’s lived with my computer savvy father for the better part of 3 decades but that still doesn’t stop her from griping about new versions of software being confusing or stupid, much like any regular user would. Last night I found out that her work had just switched over to Windows 7 (something I’ve yet to do at any office, sigh) and Office 2010. Having come from XP and Office 2003 she lamented the new layout of everything and how it was impossible to get tasks done. I put forth that it was a fantastic change and whilst she might fight it now she’ll eventually come around.
I didn’t do too well of convincing her that, though 😉
You see when I first saw Vista I was appreciative of the eye candy and various other tweaks but I was a bit miffed that things had been jumbled around for seemingly no reason. Over time though I came to appreciate the new layout and the built in augmentations (start menu search is just plain awesome) that helped me do things that used to be quite laborious. Office 2007 was good too as many of the functions that used to be buried in an endless stream of menu trees were now easily available and I could create my own ribbon with my mostly used things on it. Most users didn’t see it that way however and the ribbon interface received heavy criticism, on par with that leveled at Vista. You’d then think that Microsoft would’ve listened to their users and made 7 and office 2010 closer to the XP experience, but they didn’t and continued along the same lines.
Why was that?
For all the bellyaching about Vista it was actually a fantastic product underneath. Many of the issues were caused by manufacturers not providing Vista compatible drivers, magnified by the fact that Vista was the first consumer level operating system to support 64 bit operation on a general level (XP64 was meant for Itaniums). Over the years of course drivers matured and Vista became quite a capable operating system although by then the damage had already been done. Still it laid the groundwork for the success that Windows 7 has enjoyed thus far and that will continue long after the next iteration of Windows is released (more on that another day ;)).
Office 2010 on the other hand was a different beast. Microsoft routinely consults with customers to find out what kind of features they might be looking for in future products. For the past decade or so 80% of the most requested features have already been in the product for a while, users just weren’t able to find them. In order to make them more visible Microsoft created the ribbon system, putting nearly all the features less than one click away. Quite a lot of users found this to be quite annoying since they were used to the old way of doing things (and many old shortcuts no longer worked) but in the end it’s won over many of its critics showcased by its return in 2010.
What can this experience tell us about users? Whilst they’re a great source of ideas and feedback that you can use to improve your application sometime you have to make them sit down and take their medicine so that their problems can go away. Had Microsoft bent over to the demands of some of their more vocal users we wouldn’t have products like Windows 7 and Office 2010 that rose from the ashes of their predecessors. Of course many of the changes were initially driven by user feedback so I’m not saying that their input was completely worthless, more that sometimes in improving a product you’ll end up annoying some of your loyal users even if the changes are for their benefit.