As someone who’s been deep in high technology for the better part of 2 decades it’s been interesting to watch the dissemination of technology from the annals of my brethren down to the level of the every day consumer. For the most part its a slow process as many of the technological revolutions that are unleashed onto the mass markets have usually been available for quite some time for those with the inclination to live on the cutting edge. Companies like Apple are prime examples of this, releasing products that are often technically inferior but offer that technology in such a way as to be accessible to anyone. Undoubtedly the best example of this is their iPhone which arguably spawned the smart phone revolution that is still thundering along.
When it was first released the iPhone wasn’t really anything special. It didn’t support third party applications, couldn’t send or receive MMS and even lacked some of the most critical functionality of a smart phone like cut and paste. For those brandishing their Windows Mobile 6.5 devices the idea of switching to it was laughable but they weren’t the target consumer. No Apple had their eye on the same market that Nintendo did when they released the Wii console: the people who traditionally didn’t buy their product. This transformed the product into a mass market success and was the first steps for Apple in developing their iOS ecosystem.
With the beachhead firmly established this paved the way for other players like Google to branch out into the smart phone world. Whilst they played catch up to Apple for a good 3 years or so Google was finally crowned the king early last year and hasn’t showed any signs of slowing down since then. Of course in that same time Apple created an entirely new market in the form of tablet computers, a market which Android has yet to make any significant in roads too. However whilst Google might be making a token appearance in the market currently I don’t they’re that interested in trying to follow Apple’s lead on this one.
Their sights are set firmly on the idea of creating another market all of their own.
For products that really bring something new to the table you really can’t beat Project Glass. Back when I first posted about Google’s augmented reality device it seemed like a cool piece of technology that the technical elite would love but if I honest I didn’t really know how the wider world would react to it. As more and more people got to use Glass the reaction has been overwhelmingly positive to the point where comparisons to the early revisions of the iPhone seem apt, even though Glass is technically cutting edge all by its own. The question then is whether Google can ride Glass to iPhone level success in creating another market in the world of augmented reality devices.
There are few companies in the world that can create a new market that have high potential for profitability but Google is one of the few that has a track record in doing so. Whilst the initial reviews are positive for Glass it’s still far from being a mass market device with the scarce few being made available are only for the technical elite, and only those who went to Google I/O and pony up the requisite $1500 for a prototype device. No doubt this will help in creating a positive image of the device prior to its retail release but getting tech heads to buy cutting edge tech is like shooting fish in a barrel. The real test will be when Joe Public gets his hands on the device and how they integrate into our everyday activities.
Well another year has gone by since my last post on the iPad so that must mean its time for Apple to release another one. The tech media has been all abuzz about what Apple had in store for us today (like there was any doubt) ever since Apple sent out invites to the event that, as of writing, is still taking place. Speculation has been running rampant as to what will be included in the next version and what will be left by the wayside. Not wanting to disappoint their fans Apple has announced the next version of the iPad (strangely bereft of any nomenclature denoting its version) and it’s pretty much met expectations.
Usually I’d chuck a photo of the device up here for good measure but the new iPad is basically identical to the last one as far as looks go, being only slightly thicker and heavier than its predecessor. Honestly there’s little room for innovation in looks as far as tablets go, just look at any other tablet for comparison, so it’s no surprise that Apple has decided to continue with the same original design. Of course this might come to the dismay of Apple fans out there, but there’s at least one defining feature that will visually set the new iPad apart from its predecessors.
That feature is the screen.
If you cast your mind back a year (or just read the first linked post) you’ll notice that rumours of a retina level screen for the iPad have been circulating around for quite some time. At the time many commented that such a resolution would be quite ludicrous, like near the resolution of Apple’s 30″ cinema dislpays kind of ludicrous. Sure enough the now current generation of iPad sports a 2048 by 1536 resolution display which gives it a PPIof 264, double that of the iPad 2. Whilst everyone is calling this a “retina” level display its actually far from it as the screen in the iPhone 4s sports 326 PPI or about 20% more pixels. The display will still look quite incredible, hell even monitors with a lower resolution and an order of magnitude more size manage to look great, but calling it a retina display is at best disingenuous.
Of course to power that monster of a screen Apple has had to upgrade the processor. The new chip is dubbed the A5X and sports a dual core general CPU and a quad core graphics chip. As always Apple is keeping the gritty details a closely guarded secret but it’s safe to assume that it sports a faster clock rate and has more integrated RAM than its predecessor. I wouldn’t be surprised if it was something along the lines of 1.2GHz with 1024MB of RAM as that would put it on par with many other devices currently on the market. We’ll have to wait for the tear downs to know for sure though.
Apart from that there’s little more that’s changed with the new iPad. The camera is slightly better being able to take 5MP stills and film 1080p video. Whilst you won’t find Siri on this yet you will now be given the option of doing speech-to-text on the iPad. That’s pretty much it for what’s new with the iPad and whilst I wouldn’t think that’d be a compelling reason to upgrade from the 2 I’m sure there will be many who do exactly that.
I’ll be honest with you, I’ve been eyeing off an iPad for quite some time now. I had had my eye on many an Android tablet for a while but the fact remains that the iPad has the greatest tablet ecosystem and for the use cases I have in mind (read: mostly gaming) there’s really no competition. The new iPad then, whilst not being worth the upgrade in my opinion, has reached a feature level where it represents good value for those looking to enter into the tablet market. If you’re just looking for a general tablet however there are many other options which would provide far more value, bar the insanely high resolution screen.
Apple’s yearly release schedule seems to be doing wonders for them and the new iPad will not likely be an exception to that. Past the screen and new processor there’s really nothing new about the now current generation iPad but I can see many people justifying their purchase based on those two things alone. The really interesting thing to watch from now will be how Apple goes about developing their ecosystem as whilst the iPad can boast the best tablet experience Google’s not too far behind, just waiting for the chance at the crown.
I’m a big fan of technology that makes users happy. As an administrator anything that keeps users satisfied and working productively means more time for me to make the environment even better for them. It’s a great positive feedback loop that builds on itself continually, leading to an environment that’s stable, cutting edge and just plain fun to use and administer. Of course the picture I’ve just painted is something of an IT administrator nirvana, a great dream that is rarely achieved even by those who have unlimited freedom with the budgets to match. That doesn’t mean we shouldn’t try to achieve it however and I’ll be damned if I haven’t tried at every place I’ve ever worked at.
The one thing that always come up is “Why don’t we use Macs in the office? They’re so easy to use!”. Indeed my two month long soiree into the world of OSX and all things Mac showed that it was indeed an easy operating system to pick up and I could easily see why so many people use it as their home operating system. Hell at my current work place I can count several long time IT geeks who’ve switched their entire household over to solely Apple gear because it just works and as anyone who works in IT will tell you the last thing you want to be doing at home is fixing up PCs.
You’d then think that Macs would be quite prevalent in the modern workspace, what with their ease of use and popularity amongst the unwashed masses of users. Whilst their usage in the enterprise is growing considerably they’re still hovering just under 3% market share, or about the same amount of market share that Windows Phone 7 has in the smart phone space. That seems pretty low but it’s in line with world PC figures with Apple being somewhere in the realms of 5% or so. Still there’s a discrepancy there so the question still remains as to why Macs aren’t seen more often in the work place.
The answer is simple, Apple simply doesn’t care about the enterprise space.
I had my first experience with Apple’s enterprise offerings very early on in my career, way back when I used to work for the National Archives of Australia. As part of the Digital Preservation Project we had a small data centre that housed 2 similar yet completely different systems. They were designed in such a way that should a catastrophic virus wipe out the entire data store on one the replica on the other should be unaffected since it was built from completely different software and hardware. One of these systems utilized a few shelves of Apple’s Xserve RAID Array storage. In essence they were just a big lump of direct attached storage and for that purpose they worked quite well. That was until we tried to do anything with it.
Initially I just wanted to provision some of the storage that wasn’t being used. Whilst I was able to do some of the required actions through the web UI the unfortunate problem was that the advanced features required installing the Xserve tools on a Mac computer. Said computer also had to have a fibre channel card installed, something of a rarity to find in a desktop PC. It didn’t stop there either, we also tried to get Xsan installed (so it would be, you know, an actual SAN) only to find out that we’d need to buy yet more Apple hardware in order to be able to use it. I left long before I got too far down that rabbit hole and haven’t really touched Apple enterprise gear since.
You could write that off as a bad experience but Apple has continued to show that the enterprise market is simply not their concern. No less than 2 years after I last touched a Xserve RAID Array did Apple up and cancel production of them, instead offering up a rebadged solution from Promise. 2 years after that Apple then discontinued production of its Xserve servers and lined up their Mac Pros as a replacement. As any administrator will tell you the replacements are anything but and since most of their enterprise software hasn’t recieved a proper update in years (Xsan’s last major release was over 3 years ago) no one can say that Apple has the enterprise in mind.
It’s not just their enterprise level gear that’s failing in corporate environments. Whilst OSX is easy to use it’s an absolute nightmare to administer on anything larger than a dozen or so PCs as all of the management tools available don’t support it. Whilst they do integrate with Active Directory there’s a couple limitations that don’t exist for Windows PCs on the same infrastructure. There’s also the fact that OSX can’t be virtualized unless it runs on Apple hardware which kills it off as a virtualization candidate. You might think that’s a small nuisance but it means that you can’t do a virtual desktop solution using OSX (since you can’t buy the hardware at scale to make it worthwhile) and you can’t utilize any of your current investment in virtual infrastructure to run additional OSX servers.
If you still have any doubts that Apple is primarily a hardware company then I’m not sure what planet you’re on.
For what its worth Apple hasn’t been harmed by ignoring the enterprise as it’s consumer electronics business has more than made up for the losses that they’ve incurred. Still I often find users complaining about how their work computers can’t be more like their Macs at home, ignorant of the fact that Apple’s in the enterprise would be an absolutely atrocious experience. Indeed it’s looking to get worse as Apple looks to iPhoneizing their entire product range including, unfortunately, OSX. I doubt Apple will ever change direction on this which is a real shame as OSX is the only serious competitor to Micrsoft’s Windows.
It’s no secret that I’m a big fan of my Samsung Galaxy S2, mostly because the specifications are enough to make any geek weak at the knees. It’s not just geeks that are obsessed with the phone either as Samsung has moved an impressive 10 million of them in the 5 months that its been available. Samsung has made something of a name for itself in being the phone manufacturer to have if you’re looking for an Android handset, especially when you consider Google used their original Galaxy S as the basis for their flagship phone the Nexus S. Rumours have been circulating for a while that Samsung would once again be the manufacturer of choice, a surprising rumour considering they had just sunk a few billion into acquiring Motorola.
Yesterday however saw the announcement of Google’s new flagship phone the Galaxy Nexus and sure enough it’s Samsung hardware that’s under the hood.
The stand out feature of the Galaxy Nexus is the gigantic screen, coming in at an incredible 4.65 inches and a resolution of 1280 x 720 (the industry standard for 720p). That gives you a PPI of 315 which is slightly below the iPhone 4/4S’ retina screen which comes in at 326 PPI which is amazing when you consider it’s well over an inch bigger. As far as I can tell it’s the highest resolution on a smart phone in the market currently and there’s only a handful of handsets that boast a similar sized screen. Whether this monster of a screen will be a draw card though is up for debate as not all of us are blessed with the giant hands to take full advantage of it.
Under the hood it’s a bit of a strange beast, especially when compared to its predecessors. It uses a Texas Instruments OMAP 4460 processor (dual core, 1.2GHz) instead of the usual ARM A9 or Samsung’s own Exynos SOC coupled with a whopping 1GB of RAM. The accompanying hardware includes a 5MP camera capable of 1080p video, all the usual connectivity options with the addition of NFC and wireless N and, strangely enough, a barometer. The Galaxy Nexus does not feature expandable storage like most of its predecessors did, instead coming in 16GB and 32GB variants. All up it makes for a phone that’s definitely a step up from the Galaxy S2 but not in every regard with some features on par or below that of the S2.
Looking at the design of the Galaxy Nexus I couldn’t help but notice that it had sort of regressed back to the previous design style, being more like the Galaxy S rather than the S2. As it turns out this is quite deliberate as Samsung designed the Galaxy Nexus in such a way as to avoid more lawsuits from Apple. It’s rather unfortunate as the design of the Galaxy S2 is really quite nice and I’m not particularly partial to the rounded look at all. Still I can understand why they want to avoid more problems with Apple, it’s a costly exercise and neither of them are going to come out the other side smelling of roses.
Hand in hand with the Galaxy Nexus announcement Google has also debuted Ice Cream Sandwich, the latest version of the Android OS. There’s a myriad of improvements that I won’t go through here (follow the link for a full run down) but notable features are the ability to unlock your phone by it recognizing your face, integrated screen capture (yes, that hasn’t been a default feature for this long), a NFC sharing app called Android Beam and a better interface for seeing how much data you’re using that includes the ability to kill data hogging apps. Like the Galaxy Nexus itself Ice Cream Sandwich is more of an evolutionary step rather than being revolutionary but it looks like a worthy compliment to Google’s new flagship phone.
The Galaxy Nexus shows that Samsung is very capable of delivering impressive smart phones over and over again. The hardware, for the most part, is quite incredible bringing features to the table that haven’t yet been seen before. Ice Cream Sandwich looks to be a good upgrade to the Android operating system and coupled with the Galaxy Nexus the pair will make one very desirable smart phone. Will I be getting one of them? Probably not as my S2 is more than enough to last me until next year when I’ll be looking to upgrade again, but I can’t say I’m not tempted 😉
Voice controlled computers and electronics have always been a staple science fiction, flaunting with the idea that we could simply issue commands to our silicone based underlings and have them do our bidding. Even though technology has come an incredibly long way in the past couple decades understanding natural language is still a challenge that remains unconquered. Modern day speech recognition systems often rely on key words in order to perform the required commands, usually forcing the user to use unnatural language in order to get what they want. Apple’s latest innovation, Siri, seems to be a step forward in this regard and could potentially signal in a shift in the way people use their smartphones and other devices.
On the surface Siri appears to understand quite a bit of natural language, being able to understand that a single task can be said in several different ways. Siri also appears to have a basic conversational engine in it as well so that it can interpret commands in the context of what you’ve said to it before. The scope of what Siri can do however is quite limited but that’s not necessarily a bad thing as being able to nail a handful of actions from natural language is still leaps and bounds above what other voice recognition systems are currently capable of.
Siri also has a sense of humour, often replying to out of left field questions with little quips or amusing shut downs. I was however disappointed with the response for a classic nerd line of “Tea. Earl Grey. Hot” which recieved the following response:
This screen shot also shows that Siri’s speech recognition isn’t always 100% either, especially when it’s trying to guess what you were saying.
Many are quick to draw the comparison between Android’s voice command system and apps available on the platform like Vlingo. The big difference there though is that these services are much more like search engines than Siri, performing the required actions only if you utter the commands and key words in the right order. That’s the way nearly all voice operated systems have worked in the past (like those automated call centres that everyone hates) and are usually the reason why most people are disappointed in them. Siri has the one up here as people are being encouraged to speak to it in a natural way, rather than changing the way they speak in order to be able to use it.
For all the good that Siri is capable of accomplishing it’s still at it’s heart a voice recognition system and with that comes some severe limitations. Ambient noise, including others talking around you, will confuse Siri completely making it unusable unless you’re in relatively quite area. I’m not just saying this as a general thing either, friends with Siri have mentioned this as one of its short comings. Of course this isn’t unique to Siri and is unlikely to be a problem that can be overcome by technology alone (unless you could speak to Siri via a brain implant, say).
Like many other voice recognition systems Siri is geared more toward the accent of the country it was developed in, I.E. American. This isn’t just limited to the different spellings between say the Queen’s English and American English but also for the inflections and nuances that different accents introduce. Siri will also fall in a crying heap if the pronunciation and spelling are different as well, again limiting its usefulness. This is a problem that can and has been overcome in the past by other speech recognition systems and I would expect that with additional languages for Siri already on the way that these kinds of problems will eventually be solved.
A fun little fact that I came across in my research for this post was that Apple still considered Siri to be a beta product (right at the bottom, in small text that’s easy to miss). That’s unusual for Apple as they’re not one to release a product unfinished, even if that comes at the cost of features not making it in. In a global sense Siri really is still beta with some of her services, like Yelp and location based stuff, not being available to people outside of the USA (like the above screenshot shows). Apple is of course working to make them all available but it’s quite unusual for them to do something in this fashion.
So is Siri the next step in user interfaces? I don’t think so. It’s a great step forward for sure and there will be people who make heavy use of it in their daily activities. However once the novelty wears off and the witty responses run out I don’t see a compelling reason for people to continue using Siri. The lack of a developer API as well (and no mention of whether one will be available) means that the services that can be hooked into Siri are limited to those that Apple will develop, meaning some really useful services might never be integrated forcing users to go back to native apps. Depending on how many services are excluded people may just find it easier to not use Siri at all, opting for the already (usually quite good) native app experience. I could be proven wrong on this, especially with technology like Watson on the horizon, but for now Siri’s more of a curiosity than anything else.
The technology blogosphere has been rampant with speculation about what the next iPhone would be for the last couple months, as it usually is in the ramp up to Apple’s yearly iPhone event. The big question on everyone’s lips has been whether we’d see an iPhone 5 (a generational leap) or something more like a 4S (an incremental improvement on last year’s model). Mere hours ago Apple announced the latest addition to its smart phone line up: the iPhone 4S. Like the 3GS was to the 3G the iPhone 4S is definitely a step up from its predecessor but it retains the same look and feel, leaving the next evolution in the iPhone space to come next year.
If you compared the 4 and the 4S side by side you’d be hard pressed to tell the difference between them, since both of them sport the same screen. The difference you’d be able to pick up on is the redesigned antenna which has been done to avoid another antennagate fiasco. The major differences are on the inside with the iPhone 4S sporting a new dual-core A5 processor, 8 megapixel camera capable of 1080p video, and a combined quadband GSM and CDMA radio. Spec wise the iPhone 4S is a definite leap up from the 4, but how does it compare to other handsets that are already available?
Siri is a personal digital assistant which is based around interpreting natural language. At it’s heart Siri is a voice command and dictation engine, being able to translate human speech into actions on the iPhone 4S. From the demos I’ve seen on the site it’s capabilities are quite high and varied, being able to do rudimentary things like setting appointments to searching around you for restaurants and sorting them by rating. Unlike other features which have been reto-fitted onto the previous generation Siri will not be making an appearance on anything less than the iPhone 4S thanks to the intensive processing requirements. It’s definitely an impressive feature, but I’m sceptical as to whether this will be the killer app to drive people to upgrade.
Now I was doubtful of how good the voice recognition could really be, I mean if YouTube’s transcribe audio to captions service is anything to go by voice recognition done right is still in the realms of black magic and sorcery. Still there are reports that it works exactly as advertised so Apple might have been able to get it right enough that it passes as usable. The utility of talking into your phone to get it to do something remains in question however as whilst voice commands are always a neat feature to show off for a bit I’ve never met anyone who’s used them consistently. My wife does her darnedest to use the voice command whenever she can but 9 times out of 10 she wastes more time getting it to do the right thing than she would have otherwise. Siri’s voice recognition might be the first step towards making this work, but I’ll believe it when you can use it when in a moving car or when someone else is talking in the room.
Will I be swapping out my S2 for an iPhone 4s? Nope, there’s just nothing compelling enough for me to make the switch although I could see myself being talked into upgrading the wife’s aging 3GS for this newer model. In fact I’d say 3GS and below owners would be the only ones with a truly compelling reason to upgrade unless the idea of talking at your phone is just too good to pass up. So overall I’d say my impression of the 4S is mixed, but that’s really no different from my usual reaction to Apple product launches.
It was just under 2 years ago when I wrote my first (and only) post on smartphone virtualization approaching it with the enthusiasm that I do with most cool new technologies. At the time I guessed that VMware would eventually look to integrate this idea with some of their other products, in essence turning user’s phones into dumb terminals so that IT administrators could have more control over them. However the exact usefulness was still not clear as at the time most smartphones were only just capable of running a single instance, let alone another one with all the virtualization trimmings that’d inevitably slow it down. Android was also somewhat of a small time player back then as well having only 5% of the market (similar to Windows Phone 7 at the same stage in its life, funnily enough) making this a curiosity more than anything else.
Of course a lot has changed in the time between that post and now. Then market leader, RIM, is now struggling with single digit market share when it used to make up almost half the market. Android has succeeded in becoming the most popular platform surpassing Apple who maintained the crown for many years prior. Smartphones have also become wildly more powerful as well, with many of them touting dual cores, oodles of RAM and screen resolutions that would make my teenage self green with envy. With this all in mind then the idea of running some kind of virtualized environment on a smartphone doesn’t seem all that ludicrous any more.
Increasingly IT departments are dealing with users who want to integrate their mobile devices with their work space in lieu of using a separate, work specific device. Much of this pressure came initially from the iPhone with higher ups wondering why they couldn’t use their devices to access work related data. For us admin types the reasons were obvious: it’s an unapproved, untested device which by rights has no business being on the network. However the pressure to capitulate to their demands was usually quite high and work arounds were sought. Over the years these have taken many various forms, but the best answer would appear to lie within the world of smartphone virtualization.
VMware have been hard at work creating full blown virtualization systems for Android that allow a user to have a single device that contains both their personal handset as well as a secure, work approved environment. In essence they have an application that allows them to switch between the two of them, allowing the user to have whatever handset they want whilst still allowing IT administrators to create a standard, secure work environment. Android is currently the only platform that seems to support this wholly thanks to its open source status, although there are rumours of it coming to the iOS line of devices as well.
It doesn’t stop there either. I predicted that VMware would eventually integrate their smartphone virtualization technology into their View product, mostly so that the phones would just end up being dumb terminals. This hasn’t happened exactly, but VMware did go ahead and imbue their View product with the ability to present full blown workstations to tablet and smartphones through a secure virtual machine running on said devices. This means that you could potentially have your entire workforce running off smartphones with docking stations, enabling users to take their work environment with them wherever they want to go. It’s shockingly close to Microsoft’s Three Screens idea and with Google announcing that Android apps are now portable to Google TV devices you’d be forgiven for thinking that they outright copied the idea.
For most regular users though these kinds of developments don’t mean a whole lot, but it is signalling the beginning of the convergence of many disparate experiences into a single unified one. Whilst I’m not going to say that anyone one platform will eventually kill off the other (each one of the three screens has a distinct purpose) we will see a convergence in the capabilities of each platform, enabling users to do all the same tasks no matter what platform they are using. Microsoft and VMware are approaching this idea from two very different directions with the former unifying the development platform and the latter abstracting it away so it will be interesting to see which approach wins out or if they too eventually converge.
No beating around the bush on this one, Steve Jobs has resigned:
To the Apple Board of Directors and the Apple Community:
I have always said if there ever came a day when I could no longer meet my duties and expectations as Apple’s CEO, I would be the first to let you know. Unfortunately, that day has come.
I hereby resign as CEO of Apple. I would like to serve, if the Board sees fit, as Chairman of the Board, director and Apple employee.
As far as my successor goes, I strongly recommend that we execute our succession plan and name Tim Cook as CEO of Apple.
I believe Apple’s brightest and most innovative days are ahead of it. And I look forward to watching and contributing to its success in a new role.
I have made some of the best friends of my life at Apple, and I thank you all for the many years of being able to work alongside you.
The news shouldn’t come as a shock to anyone. Jobs has been been dealing with health problems for many years now and he’s had to scale back his involvement with the company as a result. The appointment of Tim Cook as the new CEO shouldn’t come as a surprise either as Cook has been acting as the interim CEO when Jobs has been absence during the past few years. Jobs’ involvement in Apple won’t completely cease either if the board approves his appointment which I doubt they’ll think twice about doing. The question on everyone’s lips is, of course, where Apple will go to from here.
The stock market understandably reacted quite negatively with Apple shares coming down a whopping 5.23% a the time of writing. The reasons behind this are many but primarily it comes down to the fact that Apple, for better or for worse, has built much of their image around their iconic CEO. Jobs has also had strong influences over the design of new products but Cook, whilst being more than capable of stepping up, has no such skills being more of a traditional operations guy. Of course no idea exists in a vacuum and I’m sure the talented people at Apple will be more than capable of continuing to deliver winning products just as they did with Jobs at the helm.
But will that be enough?
For the most part I’d say yes. Whilst the Jobs fan club might be one of the loudest and proudest out there the vast majority of Apple users are just interested in the end product. Whilst they might lose Jobs’ vision for product design (although even that’s debatable since he’s still on the board) Apple has enough momentum with their current line of products to carry them over any rough patches whilst they find their feet in a post Jobs world. The stock market’s reaction is no indicator of consumer confidence for Apple and I’m sure there’s only a minority of people who’ve decided to stop buying Apple products now that Jobs isn’t at the helm.
Apple’s current success is undeniably because of Jobs’ influence and his absence will prove to be a challenge for Apple to overcome. I highly doubt that Apple will suffer much because of this (the share price really only affects the traders and speculators) with a year or two of products in the pipeline that Jobs would have presided over. The question is will their new CEO, or any public face of Apple, be able to cultivate a similar image on the same level as Jobs did.
So last Friday saw the announcement that HP was spinning off their WebOS/Tablet division, a move that sent waves through the media and blogosphere. Despite being stuck for decent blog material on the day I didn’t feel the story had enough legs to warrant investigation, I mean anyone but the most dedicated of WebOS fans knew that the platform wasn’t going anywhere fast. Heck it took me all of 30 seconds on Google to find these latest figures that have it pegged at somewhere around 2%, right there with Symbian (those are smart phone figures, not overall mobile) trailing the apparently “failing” Windows Phone 7 platform by a whopping 7%. Thus the announcement that they were going to dump the whole division wasn’t so much of a surprise and set about trying to find something more interesting to write about.
Over the weekend though the analysts have got their hands on some juicy details that I can get stuck into.
Now alongside the announcement that WebOS was getting the boot HP also announced that it was considering exiting the PC hardware business completely. At the moment that would seem like a ludicrous idea as that division was their largest with almost $10 billion in revenue but their enterprise services division (which is basically what used to be EDS) is creeping up on that quite quickly. Such a move also wouldn’t see them exit the server hardware business either which would be a rather suicidal move from them considering they’re the second largest player there with 30% of the market. More it seems like HP wants out of the consumer end of the market and wants to focus on enterprise software, services and the hardware that supports them.
It’s a move that several similar companies have taken in the past when faced with downwards trending revenues in the hardware sector. Back when I worked at Unisys I can remember them telling me about how they now derive around 70% of their revenue from outsourcing initiatives and only 30% from their mainframe hardware sales. They used to be a mostly hardware oriented company but switched to professional services and outsourcing when they had negative growth for several years. HP on the other hand doesn’t seem to be suffering any of these problems, which begs the question why would they bother exiting what seems to be a lucrative market for them?
It was a question I hadn’t really considered until I read this post from John Gruber. Now I’d known that HP had gotten a new CEO since Mark Hurd was ejected over that thing with former PlayBoy Girl Jodie Fisher (and his expense account, but that’s no where near as fun to write) but I hadn’t caught up with who they’d hired as his replacement. Turns out it is former SAP CEO Leo Apotheker. Now their decisions to spin off their WebOS (and potentially their PC division) make a lot of sense as that’s the kind of company Apotheker has quite a lot of experience in. Couple that with their decision to buy Autonomy, another enterprise software company, it seems almost certain that HP is heading towards the end goal of being a primarily serviced based company.
Of course with HP exiting the consumer market after only being in it for such a short time people started to wonder if there was ever going to be a serious competitor to Apple’s offerings, especially in the tablet market. Indeed it doesn’t look good for anyone trying to crack into that market as it’s pretty much all Apple all the time and if a multi-billion dollar company can’t do it then there’s not much hope for anyone else. However Android has made some impressive inroads into this Apple dominated niche, securing a solid 20% of the market. Just like it did with the iPhone before it no single vendor will come to completely decimate Apple in this space but overall Android’s dominance will come from the sheer variety that they offer. We’ve still yet to see Galaxy S2-esque release in the Android tablet space but I’m sure one’s not too far off.
It’ll be interesting to see how HP evolves itself over the next year or so under Apotheker’s leadership as it’s current direction is vastly different to that of the HP in the past. This isn’t necessarily a good or bad thing for the company either as whilst they might have any cause for concern now this transition could avoid the pain of attempting to do it further down the track. The WebOS split off is just the first step in this long journey for HP and there will be many more for them to take if they’re to make the transition to a professional services company.
For the past year I was somewhat of an anomaly amongst my tech friends because I choose to get an iPhone 3GS instead of one of the Android handsets. The choice was simple at the time, I had an app that I wanted to develop for it and needed something to test on, but still I copped it sweet whenever I said something positive about the platform since I’d usually be the only one with an Apple product in the area. When it came time again to buy a new phone, as I get to do every year for next to nothing, I resisted for quite a while, until one of my friends put me onto the Samsung Galaxy S2¹. The tech specs simply overwhelmed my usual fiscal conservativeness and no less than a week later was I in possession of one and so began my experience with the Android platform.
The default UI that comes with all of Samsung’s Android handsets, called TouchWiz, feels uncannily similar to that of iOS. In fact it’s so familiar that Apple is suing Samsung because of it, but if you look at many other Android devices you’ll see that they share similar characteristics that Apple is claiming Samsung ripped off from them. For me personally though the Android UI wins out simply because of how customizable it is allowing me to craft an experience that’s tailored to my use. Widgets, basically small front ends to your running applications, are a big part of this enabling me to put things like a weather ticker on my front page. The active wallpapers are also pretty interesting too, if only to liven up the otherwise completely static UI.
What impresses me most about the Android platform is the breadth and depth of the applications and tweaks available for the system. My first few days with Android were spent just getting myself back up and running like I was on my iPhone, finding all the essential applications (Facebook, Twitter, Shazam, Battle.net Authenticator, etc) and comparing the experience to the iPhone. For the most part the experience on Android is almost identical, especially with applications that have large user bases, but some of them were decidedly sub-par. Now most would say that this is due to the fragmentation of the Android platform but the problems I saw didn’t stem from those kinds of issues, just a lack of effort on their part to polish the experience. This more often happened for applications that weren’t “Android born” as many of the native apps were leaps and bounds ahead of them in terms of quality.
The depth of integration that applications and tweaks can have with the Android platform is really where the platform shines. Skype, for example, can usurp your outgoing calls and route them through their network which could be a major boon if you’re lucky enough to have a generous data plan. It doesn’t stop with application integration either, there are numerous developers dedicated to making the Android platform itself better through custom kernels and ROMs. The extra functionality that I have unlocked with my phone by installing CF-Root kernel, one that allows me root access, are just phenomenal. I’ve yet to find myself wanting for any kind of functionality and rarely have I found myself needing to pay for it something, unless it was for convenience’s sake.
Android is definitely a technophile’s dream with the near limitless possibilities of an open platform laid out before you. However had you not bothered to do all the faffing about that I did you still wouldn’t be getting a sub-par experience, at least on handsets sporting the TouchWiz interface. Sure you might have to miss out on some of the useful apps (like Titanium Backup) but realistically many of the root enabled apps aren’t aimed at your everyday user. You still get all the benefits of the deep integration with the Android platform where a good 90% of the value will be for most users anyway.
Despite all of this gushing over Google’s mobile love child I still find it hard to recommend it as the platform for everyone. Sure for anyone with a slight technical bent it’s the platform to go for, especially if you’re comfortable modding your hardware, and sure it’s still quite usable for the majority who aren’t. However Apple’s platform does automate a lot of the rudimentary stuff for you (like backing up your handset when you sync it) which Android, as a platform, doesn’t currently do. Additionally thanks to the limited hardware platform you’re far less likely to encounter some unknown issue on iOS than you are on Android which, if you’re the IT support for the family like me, can make your life a whole lot easier.
Android really impressed me straight from the get go and continued to do so as I spent more time getting to know it and digging under the hood to unlock even more value from it. The ability to interact, modify or outright replace parts of the underlying Android platform is what makes it great and is the reason why it’s the number 1 smart phone platform to date. As a long time smart phone user I feel that Android is by far the best platform for both technophiles and regular users alike, giving you the usability you’ve come to expect from iOS with the tweakability that used to be reserved for only for Windows Mobile devices.
Now I just need to try out a Windows Phone 7 device and I’ll have done the mobile platform trifecta.
¹I’m reviewing the handset separately as since Android is available on hundreds of handsets it wouldn’t be fair to lump them together as I did with the iPhone. Plus the Galaxy S2 deserves its own review anyway and you’ll find out why hopefully this week 😉