Left to their own devices many home PC users will defer installing updates for as long as humanly possible, most even turning off the auto-updating system completely in order to get rid of those annoying pop ups. Of course this means that exploits, which are routinely patched within days of them being discovered, are often not installed. This leaves many unnecessarily vulnerable to security breaches, something which could be avoided if they just installed the updates once in a while. With Windows 10 it now seems that most users won’t have a choice, they’ll be getting all Microsoft updates regardless of whether they want them or not.
Currently you have a multitude of options to select from when you subscribe to Windows updates. The default setting is to let Windows decide when to download, install and reboot your computer as necessary. The second does all the same except it will let you choose when you want to reboot, useful if you don’t leave your computer on constantly or don’t like it rebooting at random. The third option is essentially just a notification option that will tell you when updates are available but it’ll be up to you to choose which ones to download install. The last is, of course, to completely disable the service something which not many IT professionals would recommend you do.
Windows 10 narrows this down to just the first two options for Home version users, removing the option for them to not install updates if they don’t want to. This is not just limited to a specific set of updates (like say security) either as feature updates as well as things as drivers could potentially find their way into this mandatory system. Users of the Pro version of Windows 10 will have the option to defer feature updates for up to 8 months (called Current Branch for Business) however past that point they’ll be cut off from security updates, something which I’m sure none of them want. The only version of Windows 10 that will have long term deferral for feature updates will be the Enterprise version which can elect to only receive security updates between major Windows updates.
Predictably this has caught the ire of many IT professionals and consumers alike, mostly due to the inclusion of feature updates in the mandatory update scheme. Few would argue that mandatory security updates are a bad thing, indeed upon first hearing about this that’s what I thought it would be, however lumping in Windows feature updates alongside it makes a much less palatable affair. Keen observers have pointed out that this is likely due to Microsoft attempting to mold Windows into an as-a-service offering alongside their current offerings like Office 365. For products like that continuous (and mandatory) updates aren’t so much of a problem since they’re vetted against a single platform however for home users it’s a little bit more problematic, given the numerous variables at play.
Given that Windows 10 is slated to go out to the general public in just over a week it’s unlikely that Microsoft will be drastically changing this position anytime soon. For some this might be another reason for them to avoid upgrading to the next version of Windows although I’m sure the lure of a free version will be hard to ignore. For businesses though it’s somewhat less of an issue as they still have the freedom to update how they please. Microsoft has shown however that they’re intent on listening to their consumer base and should there be enough outrage about this then there’s every chance that they’ll change their position. This won’t be stopping me from upgrading, of course, but I’m one of those people who has access to any version I may want.
Not everyone is in as fortunate position as I am.
I’ve spent the better part of the last 4 years banging on about how the hybrid cloud should be the goal that all cloud services work towards. Whilst the argument can be made that this might be born out of some protectionist feeling for on-premise infrastructure it’s more that I could never see large organisations fully giving up control of their infrastructure to the cloud. However the benefits of using the cloud, both in terms of its IaaS and PaaS capabilities, are undeniable and thus the ideal scenario is a blend between these two. Only one cloud provider has seriously considered this position, likely because of their large footprint in the enterprise space. Today Microsoft has launched the next stage in its cloud strategy: the Microsoft Azure Stack.
The Azure Stack appears to be an extension of the Azure Pack that Microsoft released a couple years ago, bringing many of the backend features that Microsoft itself uses to power the Azure Cloud to the enterprise. However whilst the Azure Pack was more of an interface that brought a whole lot of tools together the Azure Stack is its own set of technologies that elevates your current IT infrastructure with Azure features. As to what those features are exactly Microsoft isn’t being more specific than saying IaaS and PaaS currently although the latter indicates that some of the more juicy Azure features, like Table Storage, could potentially find their way into your datacenter.
The idealized hybrid cloud scenario that many have been talking about for years is an on-premise deployment that’s able to burst out to the cloud for additional resources when the need strikes. Whilst this was theoretically possible, if you invested the time to develop or customize your applications to take advantage of it, the examples of successful implementations were few and far between. The improvements that come with the Microsoft Azure Stack make such a scenario far more possible than it ever was before, allowing developers to create applications against a common platform that remains consistent no matter where the application finds itself running. At the same time supporting infrastructure applications can benefit from those same advantages, greatly reducing complexity in administering such an environment.
This comes hand in hand with the announcement of Microsoft Operations Manager which is essentially the interface to your on-premise cloud. Microsoft is positioning it as the one interface to rule them all as it’s capable of interfacing with all the major cloud providers as well as the various on-premise solutions that their competitors provide. The initial release will focus on 4 key features: Log Analytics, Security, Availability and Automation with more features to be coming at a “rapid pace” as the product matures. For me the most interesting features are the availability (apparently enabling a cloud restore of an application regardless of where it sits) and the automation stuff, but I’ll need to have a play with it first before I call out my favourite.
The Microsoft Azure Stack is by far the most exciting announcement to come out of Redmond in a long time as it shows they’re dedicated to providing the same experience to their enterprise customers as they currently deliver to their cloud counterparts. The cloud wall that has existed ever since the inception of the first cloud service is quickly breaking down, enabling enterprise IT to do far more than it ever could. This new Microsoft, which is undoubtedly being powered by Nadella’s focus on building upon the strong based he created in the Servers and Tools division, is one that its competitors should be wary of as they’re quickly eating everyone else’s lunch.
There’s no question that Apple was the primary force behind the Bring Your Own Device (BYOD) movement. It didn’t take long for every executive to find themselves with an iPad in their hands, wondering why they had to use their god damn Blackberry when the email experience on their new tablet was so much better. Unfortunately, as is the case with most Apple products, the enterprise integration was severely lacking and the experience suffered as a result. Today the experience is much better although that’s mostly the result of third party vendors developing solutions, not so much Apple developing the capability themselves. It seems that after decades of neglecting the enterprise Apple is finally ready to make a proper attempt at it, although in the most ass backwards way possible.
Today Apple announced that it would be partnering with IBM in order to grow their mobility offerings starting with a focus on applications, cloud services and device supply and support. IBM is going to start off by developing 100 “industry specific” enterprise solutions, essentially native applications for the iPhone and iPad that are tailored for specific business needs. They’ll also be growing their cloud offering with services that are optimized for iOS with a focus on all the buzzwords that surround the BYOD movement (security, management, analytics and integration). You’ll also be able to source iOS devices from IBM with warranty backing by Cupertino, enabling IBM to really be your one stop shop for all things Apple related in the enterprise.
At a high level this would sound like an amazing thing for anyone who’s looking to integrate Apple products into their environment. You could engage IBM’s large professional services team to do much of the leg work for you, freeing you from worrying about the numerous issues that come from enabling a BYOD environment. The tailored applications would also seem to solve a big pain point for a lot of users as the only option most enterprises have available to them today is to build their own, a significantly costly endeavour. Plus if you’re already buying IBM equipment their supply chain will already be well known to you and your financiers, lowering the barrier to entry significantly.
Really it does sound amazing, except for the fact that this partnership is about 5 years late.
Ever since everyone wanted their work email on an iPhone there’s been vendors working on solutions to integrate non-standard hardware into the enterprise environment. The initial solutions were, frankly, more trouble than they were worth but today there are a myriad of applications available for pretty much every use case you can think of. Indeed pretty much every single thing that this partnership hopes to achieve is already possible today, not at some undetermined time in the future.
This is not to mention that IBM is also the last name you’d think of when it comes to cloud services, especially when you consider how much business they’ve lost as of late. The acquisition of SoftLayer won’t help them much in this regard as they’re building up an entirely new capability from scratch which, by definition, means that they’re offering will be behind everything else that’s currently available. They might have the supply chains and capital to be able to ramp up to public cloud levels of scalability but they’re doing it several years after everyone else has, in a problem space that is pretty much completely solved.
The only place I can see this partnership paying dividends is in places which have yet to adopt any kind of BYOD or mobility solution which, honestly, is few and far between these days. This isn’t an emerging market that IBM is getting in on the ground floor on, it’s a half decade old issue that’s had solutions from numerous vendors for some time now. Any large organisation, which has been IBM’s bread and butter since time immemorial, will already have solutions in place for this. Transitioning them away from that is going to be costly and I doubt IBM will be able to provide the requisite savings to make it attractive. Smaller organisations likely don’t need the level of management that IBM is looking to provide and probably don’t have a working relationship with Big Blue anyway.
Honestly I can’t see this working out at all for IBM and it does nothing to improve Apple’s presence in the enterprise space. The problem space is already well defined with solid solutions available from multiple vendors, many of which have already have numerous years of use in the field. The old adage of never getting fired for buying IBM has long been irrelevant and this latest foray into a field where their experience is questionable will do nothing to bring it back. If they do manage to make anything of this I will be really surprised as entering a market this late in the piece rarely works out well, even if you have mountains of capital to throw at it.
It’s no secret that I’m something of a fan of Windows 8 but then again my experience is somewhat biased by my extreme early adopter attitude. I haven’t yet had to support it in a production environment although I have installed it on varying levels of hardware that I have access to and I’ve yet to struggle with the issues that plagued me with previous Windows releases. The thing is though, whilst I’m a firm believer in Windows 8 and the features it brings, I’m of the opinion that it probably won’t see a high level of adoption in the enterprise space as the default desktop OS but that’s not necessarily a bad thing.
Despite the fact that Windows 7 has been out for a good 4 years at this point many enterprises are still in the midsts of deploying it within their organisation. This is wholly due to the initial disaster that Windows Vista was which caused the vast majority of organisations to not consider it as a possible upgrade to their Windows XP infrastructure. Past SP1 though Vista was a perfectly usable operating system and by that point many of the OEMs had caught up with their drivers which was the main cause of headaches for Vista users. Still it seemed the damage was done and Vista never managed to gain the market share it needed, leaving many organisations languishing on XP.
Not only was this bad for Microsoft in terms of sales it was worse for the organisations who stayed on it. Now systems that were designed for XP became far more entrenched and the rework required for applications to be Vista compatible got further delayed. Thus when it finally came time to move operating systems the cost of doing so (in both real terms and the effort required) was quite a lot higher and the larger the organisation the longer the transition it would take. Indeed the organisation I’m currently working for still has XP (using Netware for directory services no less) is only just getting around to rolling out Windows 7 this year due to the numerous number of applications that require remediation.
Whilst Microsoft will likely make good on their promise of delivering more updates, like they’re doing with the Windows Blue update this year, and major releases more frequently it’s likely that organisations are still reeling from their Windows 7 transition. Windows 9 is still a way off with estimates for a release dating anywhere from mid-2014 to somewhere in 2015 but that’s around the time when enterprises will be looking to upgrade in order to get the next set of killer features as Windows 7 starts to show its age. Now it’s entirely possible that with the frequent Blue style updates that Windows 8 will become far more attractive for enterprise before this date but if history has taught us anything the disruptive versions of Windows are usually the ones that end up being skipped, and Windows 8 certainly fits that bill.
There’s definitely potential for Windows 8 to make inroads into the enterprise space as the Surface would seem to be an ideal fit for the enterprise, even if most of the usability comes from the non-Metro side of it. Developing proper Metro applications for Microsoft’s enterprise products would go a long way to improving its market penetration and I know that IT admins at large would much prefer to maintain a fleet of Surfaces than a comparable fleet of iDevices. It’s clear that Metro was primarily consumer oriented but as we know many IT decisions a top driven in nature and if they want to get more people on board providing a better tablet experience to organizational executives could be the in that Windows 8 needs.
Still after 2 decades of watching Windows releases it won’t come as a surprise if Windows 8 gets passed over in favour of its next generation cousin. What we really need to avoid though is another decade of OS stagnation as whilst Windows 7 it has the potential to keep the mentality that developed with XP alive and that just makes change more painful than it needs to be. With Microsoft being committed to more releases more often we’re in a good position to avoid this and all that’s needed is for us to continue pushing our organisations in the right direction.
There’s no denying the success Apple has enjoyed thanks to their major shift in strategy under Steve Jobs’ reign. Before then they were seen as a direct competitor to Microsoft in almost every way: iMacs vs PCs, MacOS vs Windows and at pretty much every turn they were losing the battle save for a few dedicated niches that kept them afloat. That all changed when they got into the consumer electronics space and began bringing the sacred geek technology to the masses in a package that was highly desirable. There was one aspect of their business that suffered immensely because of this however: their enterprise sector.
Keen readers will note that this isn’t the first time I’ve mentioned Apple’s less than stellar support of the enterprise market and nothing has really changed in the 8 months since I wrote that last post. Apple as a company is almost entirely dedicated to the consumer space with token efforts for enterprise integration thrown in to make it look like their products can play well in the enterprise space. Strangely enough it would seem that this token effort is somehow working to convince developers that Apple (well really iOS) is poised to take over the enterprise space:
In the largest survey of its kind, Appcelerator developers were asked what operating system is best positioned to win the enterprise market. Developers said iOS over Android by a 53% to 38% margin. Last year, in its second quarter survey, the two companies were in a dead heat for the enterprise market, tied at 44%.
In a surprise of sorts, Windows showed some life as 33% said they would be interested in developing apps on the Windows 8 tablet.
Now there is value in gauging developer’s sentiment regarding the various platforms, it gives you some insight into which ones they’d probably prefer to develop for, however that doesn’t really serve as an indicator as to what platform will win a particular market. I’d hazard a guess (one that’s based on previous trends) that the same developers will tell you that iOS is the platform to develop for even though it’s quite clear that Android is winning in the consumer space by a very wide margin. I believe there’s the same level of disjunct between what Appcelerator’s developers are saying and what the true reality is.
For starters any of the foothold that iOS has in the enterprise space is not born of any effort that Apple has made and all of it is to do with non-Apple products. For iOS to really make a dent in the enterprise market it will need some significant buy in from its corporate overlords and whilst there’s been some inroads to this (like with the Enterprise Distribution method for iOS applications) I’m just not seeing anything like that from Apple currently. All of their enterprise offerings are simplistic and token lacking many of the features that are required by enterprises today. They may have mindshare and numbers that will help drive people to create integration between iOS products and other enterprise applications but so does Android, meaning that’s really not an advantage at all.
What gets me is the (I’m paraphrasing) “sort of surprise” that developers were looking to Windows 8 for developing applications. Taken in the enterprise context the only real surprise is why there aren’t more developers looking at the platform as if there’s any platform that has chance at dominating this sector it is in fact Windows 8. There’s no doubting the challenges that the platform faces what with Apple dominating the tablet space that Microsoft is only just looking at getting into seriously but the leverage they have for integrating with all their enterprise applications simply can’t be ignored. They may not have the numbers yet but if developer mindshare is the key factor here then Microsoft wins hands down, but that won’t show up in a survey that doesn’t include Windows developers (Appcelerator’s survey is from its users only and currently does not support Windows Phone).
I’ve had my share of experience with iOS/Android integration with various enterprise applications and for what its worth none of them are really up to the same level as native platform applications are. Sure you can get your email and even VPN back in to a full desktop using your smartphone but that’s nothing that hasn’t been done before. The executives might be pushing hard to get their iPads/toy dujour on the enterprise systems but they won’t penetrate much further until those devices can provide some real value to those outside of the executive arena. Currently the only platform that has any chance of doing that well is Microsoft with Android coming in second.
None of this means that Apple/iOS can’t do well in the enterprise space, just that there are other players in this market far better positioned to do so. Should Apple put some focus on the enterprise market it’s quite likely they could capture some market share away from Microsoft and their other partners but their business models have been moving increasingly away from this sector ever since they first release the iPod over a decade ago. Returning to the enterprise world is not something I expect to see from Apple or its products any time soon and no developer sentiment is going to change that.
I’m a big fan of technology that makes users happy. As an administrator anything that keeps users satisfied and working productively means more time for me to make the environment even better for them. It’s a great positive feedback loop that builds on itself continually, leading to an environment that’s stable, cutting edge and just plain fun to use and administer. Of course the picture I’ve just painted is something of an IT administrator nirvana, a great dream that is rarely achieved even by those who have unlimited freedom with the budgets to match. That doesn’t mean we shouldn’t try to achieve it however and I’ll be damned if I haven’t tried at every place I’ve ever worked at.
The one thing that always come up is “Why don’t we use Macs in the office? They’re so easy to use!”. Indeed my two month long soiree into the world of OSX and all things Mac showed that it was indeed an easy operating system to pick up and I could easily see why so many people use it as their home operating system. Hell at my current work place I can count several long time IT geeks who’ve switched their entire household over to solely Apple gear because it just works and as anyone who works in IT will tell you the last thing you want to be doing at home is fixing up PCs.
You’d then think that Macs would be quite prevalent in the modern workspace, what with their ease of use and popularity amongst the unwashed masses of users. Whilst their usage in the enterprise is growing considerably they’re still hovering just under 3% market share, or about the same amount of market share that Windows Phone 7 has in the smart phone space. That seems pretty low but it’s in line with world PC figures with Apple being somewhere in the realms of 5% or so. Still there’s a discrepancy there so the question still remains as to why Macs aren’t seen more often in the work place.
The answer is simple, Apple simply doesn’t care about the enterprise space.
I had my first experience with Apple’s enterprise offerings very early on in my career, way back when I used to work for the National Archives of Australia. As part of the Digital Preservation Project we had a small data centre that housed 2 similar yet completely different systems. They were designed in such a way that should a catastrophic virus wipe out the entire data store on one the replica on the other should be unaffected since it was built from completely different software and hardware. One of these systems utilized a few shelves of Apple’s Xserve RAID Array storage. In essence they were just a big lump of direct attached storage and for that purpose they worked quite well. That was until we tried to do anything with it.
Initially I just wanted to provision some of the storage that wasn’t being used. Whilst I was able to do some of the required actions through the web UI the unfortunate problem was that the advanced features required installing the Xserve tools on a Mac computer. Said computer also had to have a fibre channel card installed, something of a rarity to find in a desktop PC. It didn’t stop there either, we also tried to get Xsan installed (so it would be, you know, an actual SAN) only to find out that we’d need to buy yet more Apple hardware in order to be able to use it. I left long before I got too far down that rabbit hole and haven’t really touched Apple enterprise gear since.
You could write that off as a bad experience but Apple has continued to show that the enterprise market is simply not their concern. No less than 2 years after I last touched a Xserve RAID Array did Apple up and cancel production of them, instead offering up a rebadged solution from Promise. 2 years after that Apple then discontinued production of its Xserve servers and lined up their Mac Pros as a replacement. As any administrator will tell you the replacements are anything but and since most of their enterprise software hasn’t recieved a proper update in years (Xsan’s last major release was over 3 years ago) no one can say that Apple has the enterprise in mind.
It’s not just their enterprise level gear that’s failing in corporate environments. Whilst OSX is easy to use it’s an absolute nightmare to administer on anything larger than a dozen or so PCs as all of the management tools available don’t support it. Whilst they do integrate with Active Directory there’s a couple limitations that don’t exist for Windows PCs on the same infrastructure. There’s also the fact that OSX can’t be virtualized unless it runs on Apple hardware which kills it off as a virtualization candidate. You might think that’s a small nuisance but it means that you can’t do a virtual desktop solution using OSX (since you can’t buy the hardware at scale to make it worthwhile) and you can’t utilize any of your current investment in virtual infrastructure to run additional OSX servers.
If you still have any doubts that Apple is primarily a hardware company then I’m not sure what planet you’re on.
For what its worth Apple hasn’t been harmed by ignoring the enterprise as it’s consumer electronics business has more than made up for the losses that they’ve incurred. Still I often find users complaining about how their work computers can’t be more like their Macs at home, ignorant of the fact that Apple’s in the enterprise would be an absolutely atrocious experience. Indeed it’s looking to get worse as Apple looks to iPhoneizing their entire product range including, unfortunately, OSX. I doubt Apple will ever change direction on this which is a real shame as OSX is the only serious competitor to Micrsoft’s Windows.
There’s a phenomena that many of us IT folks deal with every day but not many outside our industry know about. It goes by many different names but the most apt one is what I refer to as the Qantas Club factor. You see whilst it’s all well and good to develop solid technology that provides tangible benefits to business it really doesn’t help if it doesn’t get any visibility with higher ups (or decision makers as the vendors call them). The one sure fire place to find an executive or someone who can sway the decision making process is the various flight clubs and lounges that they frequent whilst jet setting around the world. Any technology that is either present there or in the literature available to them is almost guaranteed to find its way into that decision maker’s organisation.
My own personal experience with this was Blackberrys. One of the top executives had been on a recent jaunt overseas with a couple of his peers from other organisations. Before they were boarding the flight they were all discussing their various exploits when the other two pulled out their Blackberrys. Feeling quite inadequate that he didn’t have one his own the executive put a request down the line to trial the Blackberrys within our organisation and no less than 2 weeks later we had 10 of them running rampant in our environment.
Now I wouldn’t of cared that much since Blackberrys do enable some people to be more productive than they could be otherwise and I’ll never turn down new kit. However we’d already been trialling our own solution (Exchange ActiveSync) that was not only free but would also run on a wide range of handsets, something that was deemed critical as part of the email on phones solution they wanted us to develop. Still the Qantas Club factor was enough for them to overrule all their previous decisions and push forward with a solution that, whilst completely functional, showed a complete disregard for any kind of practicality or reasoned thought.
The same can be said for the iPad. When it was released I lamented it’s limited ability and took a torchto the speculation that it would be a revolution in the online media space. I still stand by those comments as whilst it has been a unabashed success the revolutions it was meant to spur haven’t even begun to show their heads yet. It has however managed to change the landscape of consumer PCs devices effectively creating a new market segment, much like the netbooks did before it. Consequently many manufacturers are playing catch up to try and corner one part of this market and one of those has the Qantas Club factor executives squarely in its sites.
The product is the Windows 7 Slate from HP.
Now back when it was announced the Slate had your typical Microsoft vapourware flavour to it. They’re often guilty of announcing a product, usually with specs that border on the edge of reality, that will never see the light of day. It’s done to scare would be competitors out of the market and unfortunately has a track record of working. When the iPad was a runaway success that couldn’t be killed by this kind of grandstanding many people thought that HP had killed the slate completely, opting instead to acquire Palmand create an iPad competitor based on their WebOS software. This was all but confirmed when HP registered the trademark PalmPad as there didn’t seem to be any reason to release 2 competing platforms.
As it turns out though instead of pulling one in favour of the other they were in fact working on rebranding the device as a enterprise appliance:
We’ve sensed that something‘s been up with the HP Slate for a while now, and it looks like we’ve finally gotten the first solid confirmation that the Windows 7 tablet as unveiled by Steve Ballmer at CES in January won’t hit the consumer market as planned — speaking at the Fortune Brainstorm Tech conference, HP Personal Systems Group VP Todd Bradley just said that the Slate will be “more customer-specific than broadly deployed,” and that it would launch the Microsoft-based tablet “for the enterprise” in the fall. That fits right in with HP telling us the other day that it was in “customer evaluations” as it prepared for the “next steps,”and based on followup comments from Bradley and Palm head Jon Rubinstein, it certainly sounded like the company will focus Windows tablets at the enterprise and develop a variety of webOS devices for the consumer market.
Enterprise in this sense means it will more than likely be running either a fully fledged Windows 7 OS or a Windows 7 Compactinstall in order to support all enterprise functions (compliance, software deployment, etc.). Additionally I wouldn’t expect it to be a consumption focused device like the iPad purely because in the enterprise there’s not a great need for a casual computing device that fits that need. I can see them becoming the next execu-toy to have filling in a requirement that didn’t exist before the product became available.
That puts it firmly out of the league of the iPad, for better and for worse. Realistically there’s little to no justification for having an iPad in the enterprise as they’re solely focused on the consumer with no integration with traditional enterprise applications. This is by design and follows the trend that Steve Jobs follows. Apple has never been that big in the enterprise and never will be with Steve Jobs at the helm as he prefers to focus on consumers at the cost of other applications. That’s not a bad thing either as he’s shown that Apple can be quite a successful consumer electronics company and it looks like other companies are starting to take notice.
Does this mean I’ll be buying one? Probably not as it fits into the same requirements model that is aptly filled by a laptop, which I’m currently in the process of buying. It appears though that the demandfor a Microsoft alternative to the iPad is strong but unless you’re willing to shell out enterprise level dollars for it (read: probably double the iPad) it will be firmly out of your reach. There are wide range of alternatives of course, including the all but confirmed PalmPad, but none of them have drawn the attention that the HP Slate did when it was first announced.
I’m sure I’ll get to have a good play with one of them when one of the executives catches his friend using one before their next trip 😉