In my mind there’s never been any doubt that the MTM NBN has been anything more than a complete debacle. At a technological level it is an inferior idea, one that fails to provide the base infrastructure needed to support Australia’s future requirements. As time went by the claims of “Fast, Affordable, Sooner” fell one by one, leaving us with a tangled mess that in all likelihood was going to cost us just as much as the FTTP solution would. Now there’s some hard evidence, taken directly from nbn’s own reports and other authoritative sources, which confirms this is the case and it’s caused quite a stir from the current communications minister.
The evidence, released by the Labor party last week in a report to the media, includes the following table and points to numerous sources for their data:
The numbers are essentially a summary of much of the information that has already been reported on previously however it’s pertinent to see it all collated together in a single table. The first row showing that the initial cost estimates were far out of line with reality has been reported on extensively, even before the solution was fully costed out in the atrocious CBA. There was no way that the initial claims of the FTTN install costs would hold, especially with the amount of cabinets required to ensure that the speeds met their required minimums. Similarly assuming that Telstra’s copper network was only in need of partial remediation was pure fantasy as the aging network has been in sore need of an overhaul for decades. The rest of the figures simply boil down to the absolutely bullshit forecasting that the Liberal’s did in order to make their plan look better on paper.
This release has prompted a rather heated response from the current communications minister Mitch Fifield, one which strangely ignores all the points that the Labor release raised. Since the figures have been mostly taken directly from nbn’s reports it would be hard for him to refute them however he made no attempt to reframe the conversation to other more flattering metrics. Instead it focuses on a whole slew of other incidents surrounding the NBN, none of which are relevant to the above facts. With that in mind you can only conclude that he knows those facts are true and there’s no point in fighting them.
It’s completely clear that the Liberal’s have failed on their promises with the NBN and this song and dance they continually engage in to make it seem otherwise simply doesn’t work. The current state of the NBN is entirely on their hands now and any attempt to blame the previous government is a farce, carefully crafted to distract us away from the real issues at hand here. They could have simply replaced the nbn’s board and continued on as normal, claiming all the credit for the project. Instead they tried to make it their own and failed, dooming Australia to be an Internet backwater for decades to come.
Take your licks Fifield and admit that your government fucked up. Then I’ll grant you some leniency.
There’s little doubt now that the Multi-Technology Mix was a viable path forward for the NBN. The tenants of faster, cheaper and sooner have all fallen by the wayside in one way or another. The speed guarantees were dropped very quickly as NBNCo (now known as just nbn™) came face to face with the reality that the copper network simply couldn’t support them. The cost of their solution has come into question numerous times and has shown to be completely incorrect. Worst still the subsequent cost blowouts are almost wholly attributed to the changes made by the MTM switch, not the original FTTP solution. Lastly with the delays that the FTTN trials have experienced along with the disruption to provisioning activities that were already under way there is no chance that we’ll have it sooner. Worse still it appears that the HFC network, the backbone upon which Turnbull built his MTM idea, isn’t up to the task of providing NBN services.
The leaked report shows that, in its current state, the Optus HFC network simply doesn’t have the capacity nor is it up to the standards required to service NBN customers. Chief among the numerous issues listed in the presentation is the fact that the Optus cable network is heavily oversubscribed and would require additional backhaul and nodes to support new customers. Among the other issues listed are pieces of equipment that are in need of replacement, the presence of ingress noise reducing user speeds and the complexity of the established HFC network’s multipathing infrastructure. All said the cost of remediating this network (or “overbuilding” it as they are saying) ranges from $150 million up to $800 million in addition to the capital already spent to acquire the network.
Some of the options presented to fix this solution are frankly comical, like the idea that nbn should engage Telstra to extend their HFC network to cover the areas currently serviced by Optus. Further options peg FTTP as the most expensive with FTTdp (fiber to the distribution point) and FTTN coming in as the cheaper alternatives. The last one is some horrendous mix of FTTdp and Telstra HFC which would just lead to confusion for consumers, what with 2 NBN offerings in the same suburb that had wildly different services and speeds available on them. Put simply Optus’ HFC network being in the state it is has no good solution other than the one that the original NBN plan had in mind.
The ubiquitous fiber approach that the original NBN sought to implement avoided all the issues that the MTM solution is now encountering for the simple fact that we can’t trust the current state of any of the networks deployed in Australia. It has been known for a long time that the copper network is aging and in dire need of replacement, unable to reliably provide the speeds that many consumers now demand. The HFC network has always been riddled with issues with nearly every metro deployment suffering from major congestion issues from the day it was implemented. Relying on both these things to deliver broadband services was doomed to fail and it’s not surprising that that’s exactly what we’ve seen ever since the MTM solution was announced.
Frankly this kind of news no longer surprises me. I had hoped that the Liberals would have just taken credit for the original idea that Labor put forward but they went one step further and trashed the whole thing. A full FTTP solution would have catapulted Australia to the forefront of the global digital economy, providing benefits far in excess of its cost. Now however we’re likely decades away from achieving that, all thanks to the short sightedness of a potential one term government. There really is little to hope for when it comes to the future of the NBN and there’s no question in my mind of who is to blame.
The current MTM NBN is by all accounts a total mess. Every single promise that the Liberal party has made with respect to it has been broken. First the guaranteed speed being delivered to the majority of Australians was scrapped. Then the timeline blew out as the FTTN trials took far longer to accomplish than they stated they would. Finally the cost of the network, widely described as being a third of the FTTP solution, has since ballooned to well above any cost estimate that preceded it. The slim sliver of hope that all us technologically inclined Australians hang on to is that this current government goes single term and that Labor would reintroduce the FTTP NBN in all its glory. Whilst it seems that Labor is committed to their original idea the future of Australia’s Internet will bear the scars of the Liberals term in office.
Jason Clare, who’s picked up the Shadow Communications Minister position in the last Labor cabinet reshuffle before the next election, has stated that they’d ramp up the number of homes connected to fiber if they were successful at the next election. Whilst there’s no solid policy documents available yet to determine what that means Clare has clearly signalled that FTTN rollouts are on the way out. This is good news however it does mean that Australia’s Internet infrastructure won’t be the fiber heaven that it was once envisioned to be. Instead we will be left with a network that’s mostly fiber with pockets of Internet backwaters with little hope of change in the near future.
Essentially it would seem that Labor would keep current contract commitments which would mean a handful of FTTN sites would still be deployed and anyone on a HFC network would remain on them for the foreseeable future. Whilst these are currently serviceable their upgrade paths are far less clear than their fully fiber based brethren. This means that the money spent on upgrading the HFC networks, as well as any money spent on remediating copper to make FTTN work, is wasted capital that could have been invested in the superior fiber only solution. Labor isn’t to blame for this, I understand that breaking contractual commitments is something they’d like to avoid, but it shows just how much damage the Liberals MTM NBN plan has done to Australia’s technological future.
Unfortunately there’s really no fix for this, especially if you want something politically palatable.
If we’re serious about transitioning Australia away from the resources backed economy that’s powered us over the last decade investments like the FTTP NBN are what we are going to need. There’s clear relationships between Internet speeds and economic growth something which would quickly make the asking price look extremely reasonable. Doing it half-arsed with a cobbled together mix of technologies will only result in a poor experience, dampening any benefits that such a network could provide. The real solution, the one that will last us as long as our current copper network has, is to make it all fiber. Only then will we be able to accelerate our growth at the same rapid pace as the rest of the world is and only then will we see the full benefits of what a FTTP NBN can provide.
In terms of broadband Australia doesn’t fair too well, ranking somewhere around 58th in terms of speed whilst being among some of the most expensive, both in real dollar terms as well as in dollars per advertised megabit. The original FTTN NBN would’ve elevated us out of the Internet doldrums however the switch to the MTM solution has severely dampened any hopes we had of achieving that goal. However if you were to ask our current communications minister, the esteemed Malcolm Turnbull, what he thought about the current situation he’d refer you to a report that states we need to keep broadband costs high in order for the NBN to be feasible. Just like with most things that he and his department have said about the NBN this is completely incorrect and is nothing more than pandering to current incumbent telcos.
The argument in the submission centers around the idea that if current broadband prices are too cheap then customers won’t be compelled to switch over to the new, obviously vastly more expensive, NBN. The submission makes note that even a 10% reduction in current broadband prices would cause this to happen, something which could occur if Telstra was forced to drop their wholesale prices. A quick look over the history of the NBN and broadband prices in Australia doesn’t seem to support the narrative they’re putting forward however, owing mostly to the problems they claim would come from a price drop already happening within Australia.
You see if you take into consideration current NBN plan pricing the discrepancies are already there, even when you go for the same download speeds. A quick look at iiNet’s pricing shows that your bog standard ADSL2+ connection with a decent amount of downloads will cost you about $50/month whereas the equivalent NBN plan runs about $75/month. Decreasing the ADSL2+ plan by 10%, a whopping $5, isn’t going to change much when there’s already a $25/month price differential between the two. Indeed if people only choose the cheaper option then we should’ve seen that in the adoption rates of the original NBN, correct?
However as the adoption rates have shown Australians are ready, willing and able to pay a premium for better Internet services and have been doing so for years with the original FTTP NBN. The fact of the matter is that whilst ADSL2+ may advertise NBN level speeds it almost always delivers far less than that with most customers only getting a fraction of the speeds they are promised. The FTTP NBN on the other hand delivers exactly the kind of speeds it advertises and thus the value proposition is much greater than its ADSL2+ equivalent. The MTM NBN won’t have this capability unfortunately due to its mixed use of FTTN technologies which simply can’t make the same promises about speed.
It’s things like this that do nothing to endear the Liberal party to the technical vote as it’s so easy to see through the thin veil of political posturing and rhetoric. The facts on this matter are clear, Australians want better broadband and they’re willing to pay for it. Having cheaper options aren’t going to affect this, instead they will provide the opportunity for those who are currently locked out of the broadband market to get into it. Then for those of us who have a need for faster Internet connections we’ll happily pay the premium knowing full well that we’ll get the speeds that are advertised rather than a fraction of them. The sooner the Liberal party wakes up and realises things like this the better, but I’m not holding out any hopes that they will.
It’s no secret that I’m loudly, violently opposed to the Liberal’s Multi-Technology Mix NBN solution and I’ve made it my business to ensure that the wider Australian public is aware of frightfully bad it will be. The reasons as to why the Liberal’s solution is so bad are many however they can almost all be traced back to them wanting to cast anything that Labor created in a poor light and that their ideas are far better. Those of us in the know have remained unconvinced however, tearing into every talking point and line of rhetoric to expose the Liberal’s NBN for the farce it is. Now, as the Liberals attempt to rollout their inferior solution, they are no longer able to hide behind bullshit reports as the real world numbers paint an awfully bad picture for their supposedly better NBN.
The slogan of the MTM NBN being “Fast Affordable. Sooner.” has become an easy target as the months have rolled on since the Liberal Party announced their strategy. Whilst the first point can always be debated (since 25Mbps should be “more than enough” according to Abbott) the second two can be directly tied to real world metrics that we’re now privy to. You see with the release of the MTM NBN strategy all works that were planned, but not yet executed, were put on hold whilst a couple FTTN trial sites were scheduled to be established. The thinking was that FTTN could be deployed much faster than a FTTP solution and, so the slogan went, much cheaper too. Well here we are a year and a half later and it’s not looking good for the Liberals and unfortunately, by extension, us Australians.
It hasn’t been much of secret that the FTTN trials that NBNCo have been conducting haven’t exactly been stellar with them experiencing significant delays in getting them set up. Considering that the Liberals gave themselves a 2016 deadline for giving everyone 25Mbps+ speeds these delays didn’t bode well for getting the solution out before the deadline. Those delays appear to have continued with the trial now having just 53 customers connected to the original Umima trial and not a single one connected to the Epping trial. This is after they gave a timeline of “within a month” in October last year. Suffice to say the idea that FTTN could be made available to the wide public by the end of 2016 is starting to look really shakey and so is the 2019 timeframe for their completion of the NBN.
Worst still the idea that the MTM NBN would be significantly cheaper than the full FTTP NBN is yet again failing to stand up to scrutiny. Additional cost analysis conducted by NBNCo, which includes opex costs that were previously excluded under previous costing models, has seen the cost per premises estimate for brownfields (deployed to existing houses) rise to $4316. That’s a substantial increase however it’s a more accurate representation of how much it actually costs to get a single house deployed. Taking that into account the total cost for deploying the FTTP NBN comes out to about $47 billion, very close to the original budget that Labor had allocated for it. Whilst it was obvious that the Liberal’s cost-benefit analysis was a crock of shit from the beginning this just adds further proves the point and casts more doubt over the MTM NBN being significantly cheaper.
I’m honestly not surprised by this anymore as its clear that the Liberals really had no intent of adhering to their rhetoric and were simply trashing the FTTP NBN because it was Labor’s idea. It’s an incredibly short sighted way of looking at it, honestly, as they would have won far more favour with a lot of people if they had just continued with the FTTP NBN as it was. Instead they’re going to waste years and multiple billions of dollars on a system that won’t deliver on its promises and we’ll be left to deal with the mess. All we can really hope for at this point is that we make political history and cement the Liberal’s reign under the OneTermTony banner.
The age of the Internet has broke down the barriers that once existed between Australia and the rest of the world. We’re keenly aware that there are vast numbers of products and services available overseas that we want to take advantage of but either can’t, because they don’t want to bring it to us, or won’t because it’s far too expensive. We’re a resourceful bunch though and whilst companies will try their darnedest to make us pay the dreaded Australia Tax we’ll find a way around it, legitimately or otherwise. Probably the most popular of services like this is Netflix which, even though it’s not available here, attracts some 200,000 subscribers here in Australia. That number could soon rocket skywards as Netflix has finally announced that they’ll be coming to our shores early next year.
Australia will be the 16th country to receive the Netflix service, 7 years after they originally launched in the USA. Whilst there’s been demand for them to come Australia for some time now the critical mass of semi-legitimate users, plus the maturity of the cloud infrastructure they will need to deliver it here (Netflix uses AWS), has finally reached a point where an actual presence is warranted. Details are scant on exactly what they’ll be offering in Australia but looking at the other 14 non-US countries to get Netflix we can get a pretty good idea of what to expect when they finally hit the go live button for the Australian service.
For starters the full catalogue of shows that the USA service has will likely not be available to Netflix Australia subscribers. Whilst original content, like House of Cards or Orange is the New Black, will be available the content deals inked by rights holders with other companies in Australia will unfortunately take precedent over Netflix. This doesn’t mean that this won’t change over time as it’s highly likely that rights holders will look to move onto Netflix as old contracts expire but it might put a damper on the initial uptake rate. Considering that there are numerous services to change your Netflix region to get the full catalogue though I’m sure the restriction won’t have too much of an effect.
The DVD service probably won’t be making it here either, although I don’t think anyone really cares about that anyway.
Probably the biggest issue that Netflix will face coming to Australia is the dismal state of the Internet infrastructure here. Whilst most of us have enough speed to support some level of streaming the numbers of us that can do anything above 720p is a much more limited market. As long time readers will know I have little faith in the MTM NBN to provide the speeds required to support services like Netflix so I don’t think this is a problem that will be going away any time soon. Well, unless everyone realises their mistake at the next election.
Overall this is good news for Australia as it has the potential to break the iron grip that many of the pay TV providers have on the content that Australians want. It might not be the service that many are lusting after for but over time I can see Netflix becoming the dominant content platform in Australia. Hopefully other content providers will follow suit not long after this and Australia will finally get all the services it’s been lusting after for far too long. Maybe then people will realise the benefits of a properly implemented FTTP NBN and I’ll finally be able to stop ranting about it.
The unfortunate truth about telecommunications within Australia is that everyone is under the iron rule of a single company: Telstra. Whilst the situation has improved somewhat in the last decade, mostly under threat of legal action from the Australian government, Australia still remains something of an Internet backwater. This can almost wholly be traced back to the lack of investment on Telstra’s behalf in new infrastructure with their most advanced technology being their aging HFC networks that were only deployed in limited areas. This is why the NBN was such a great idea as it would radically modernize our telecommunications network whilst also ensuring that we were no longer under the control of a company that had long since given up on innovating.
To us Australians my opening statements aren’t anything surprising, this is the reality that we’ve been living with for some time now. However when outsiders look in, like say the free CDN/DDoS protection service Cloudflare (who I’ve recently started using again), and find that bandwidth from Telstrat is about 20 times more expensive than their cheapest providers it does give you some perspective on the situation. Whilst you would expect some variability for different locations (given the number of dark fiber connections and other infrastructure) a 20x increase does appear wildly out of proportion. The original NBN would be the solution to this as it would upend Telstra’s grip on the backbone connections that drive these prices however the Liberal’s new MTM solution will do none of this.
Right now much of the debate of the NBN has been framed around the speeds that will be delivered to customers however that’s really only half of the story. In order to support the massive speed increases that customers would be seeing with the FTTP NBN the back end infrastructure would need to be upgraded as well and this would include the interconnects that drive the peering prices that Cloudflare sees. Such infrastructure would also form the backbone of wide area networks that businesses and organisations use to connect their offices together, not to mention all the other services that rely on backhaul bandwidth. The MTM NBN simply doesn’t have the same requirements, nor the future expandability, to necessitate the investment in this kind of back end infrastructure and, worse still, the last mile connections will still be under the control of Telstra.
That last point is one I feel that doesn’t get enough attention in the mainstream media. The Liberals have released several videos that harp on about the point of making the right amount of investment in the NBN, citing that there’s a cut off point where extra bandwidth doesn’t enable people to do anything more. The problem with that thinking is though that, with the MTM NBN, you cannot guarantee that everyone will have access to those kinds of speeds. Indeed the MTM NBN can only guarantee 50Mbps to people who are 200m or less away from an exchange which, unfortunately, the vast majority of Australians aren’t. Comparatively FTTP can deliver the same speeds regardless of distances and also has the ability to provide higher speeds well into the future.
In all honesty though the NBN has been transformed from a long term, highly valuable infrastructure project to a political football, one that the Liberal party is intent to kick around as long as it suits their agenda. Australia had such potential to become a leader in Internet services with an expansive fiber network that would have rivalled all others worldwide. Instead we have a hodge podge solution that does nothing to address the issues at hand and the high broadband costs, for both consumers and businesses alike, will continue as long as Telstra controls a vast majority of the critical infrastructure. Maybe one day we’ll get the NBN we need but that day seems to get further and further away with each passing day.
There seems to be this small section of my brain that’s completely disconnected from reality. At every turn with the Liberal’s and the NBN it’s been the part of my head that’s said “Don’t worry, I’m sure Turnbull and co will be honest this time around” and every single time it has turned out to be wrong. At every turn these “independent” reports have been stacked with personnel that all have vested interests in seeing Turnbull’s views come to light no matter how hard they have to bend the facts in order to do so. Thus all the reports that have come out slamming Labor’s solution are not to be trusted and the latest report, the vaulted cost benefit analysis that the Liberals have always harped on about, is a another drop on the gigantic turd pile that is the Liberal’s NBN.
The problems with this cost-benefit analysis started long before the actual report was released. Late last year Turnbull appointed Henry Ergas as the head of the panel of experts that would be doing the cost-benefit analysis. The problem with this appointment is that he’d already published many pieces on the NBN before which where not only critical of the NBN but were also riddled with factual inaccuracies. So his opinion of the NBN was already well known prior to starting this engagement and thus he was not capable of providing a truly independent analysis, regardless of how he might want to present it. However in the interests of fairness (even though Turnbull won’t be doing so) let’s judge the report on it’s merits so we can see just how big this pile of horseshit is.
The report hinges primarily on a metric called “Willingness to Pay (WTP)” which is what Australians would be willing to pay for higher broadband speeds. The metric is primarily based around data gathered by the Institute for Choice which surveyed around 3,000 Australians about their current broadband usage and then showed them some alternative plans that would be available under the NBN. Problem is the way these were presented were not representative of all the plans available nor did they factor in things like the speed not being guaranteed on FTTN vs guaranteed speed on FTTP. So essentially all this was judging was people’s willingness to change to another kind of plan and honestly was not reflective of whether or not they’d want to pay more for higher broadband speeds.
Indeed this is even further reflected in the blended rate of probabilities used to determine the estimation of benefits with a 50% weighting applied to the Institute for Choice data and a 25% modifier to the other data (take-up demand and technical bandwidth demand) which, funnily enough, find in favour of the FTTP NBN solution. Indeed Table I makes it pretty clear that whenever there was multiple points of data the panel of experts decided to swing the percentages in ways that were favourable to them rather than providing an honest view of the data that they had. If the appointment of a long anti-NBN campaigner wasn’t enough to convince you this report was a total farce then this should do the trick.
However what really got me about this report was summed up perfectly in this quote:
The panel would not disclose the costs of upgrading [to] FTTP compared with other options, which were redacted from the report, citing “commercial confidentiality associated with NBN Co’s proprietary data”.
What the actual fuck.
So a completely government owned company is citing commercial in confidence for not disclosing data in a report that was commissioned by the government? Seriously, what the fuck are you guys playing at here? It’s obvious that if you included the cost of upgrading a FTTN network to FTTP, which has been estimated to cost at least $21 billion extra, then the cost-benefit would swing wildly in the direction of FTTP. Honestly I shouldn’t be surprised at this point as the report has already taken every step possible to avoid admitting that a FTTP solution is the better option. Hiding the upgrade cost, which by other reports commissioned by the Liberals is to be required in less than 5 years after completion of their FTTN NBN, is just another fact they want they want to keep buried.
Seriously, fuck everything about Turnbull and his bullshit. They’ve commissioned report after report, done by people who have vested interests or are in Turnbull’s favour, that have done nothing to reflect the reality of what the NBN was and what it should be. This is just the latest heaping on the pile, showcasing that the Liberals have no intention of being honest nor implementing a solution that’s to the benefit of all Australians. Instead they’re still focused on winning last year’s election and we’re all going to suffer because of it.
There’s 2 main reasons why I’ve avoided writing about the NBN for the last couple months. For the most part it’s been because there’s really been nothing of note to report and sifting through hours of senate talks to find a nugget of new information to write about isn’t really something I’m particularly enthused about doing. Secondly as someone who’s deeply interested in technology (and makes his living out of services that could make heavy use of the NBN) the current state of the project is, frankly, infuriating and I don’t think people enjoy reading about how angry I am. Still it seems that the Liberal’s MTM NBN plan has turned from a hypothetical farce into a factual one and I’m not one to pass up an opportunity to lay down criticism where criticism is due.
The slogan the Liberal’s ran with during their election campaign was “Fast. Affordable, Sooner.” promising that they’d be able to deliver at least 25Mbps to every Australian by the end of 2016 with that ramping up to 50Mbps by the end of 2019. This ended up being called the Multi-Technology Mix (MTM) NBN which would now include the HFC rather than overbuilding them and would switch to FTTN technology rather than FTTP. The issues with this plan were vast and numerous (ones I’ve covered in great detail in the past) and suffice to say the technology community in Australia didn’t buy into the ideas one bit. Indeed as time as progressed the core promises of the plan have dropped off one by one with NBNCo now proceeding with the MTM solution despite a cost-benefit analysis not being completed and the speed guarantee is now gone completely. If that wasn’t enough it’s come to my attention that even though they’ve gone ahead with the solution NBNCo hasn’t been able to connect a single customer to the FTTN solution.
It seems the Liberal’s promises simply don’t stand up to reality, fancy that.
The issues they seem to be encountering with deploying their FTTN trial are what many of the more vocal critics had been harping on for a long time, primarily the power and maintenance requirements that FTTN cabinets would require. Their Epping trial has faced several months of delays because they weren’t able to source adequate power, a problem which currently doesn’t have a timeline for a solution yet. The FTTP NBN which was using Gigabit Passive Optical Network (GPON) technology does not suffer from this kind of issue at all and this was showing in the ramp up in deployment numbers that NBNCo was seeing before it stopped its FTTP rollouts. If just the trial of the MTM solution is having this many issues then it follows that the full rollout will fare no better and that puts an axe to the Liberal’s election promises.
We’re rapidly approaching the end of this year which means that the timeline the Liberals laid out is starting to look less and less feasible. Even if the trial site gets everyone on board before the end of this year that still gives only 2 years for the rest of the infrastructure to be rolled out. The FTTP NBN wasn’t even approaching those numbers so there’s no way in hell that the MTM solution would be able to accomplish that, even with their little cheat of using the HFC networks.
So there goes the idea of us getting the NBN sooner but do any of their other promises hold true?
Well the speed guarantee went away some time ago so even the Liberals admit that their solution won’t be fast so the only thing they might be able to argue is that they can do it cheaper. Unfortunately for Turnbull his assumption that Telstra would just hand over the copper free of charge something which Telstra had no interest in doing. Indeed as part of the renegotiation of the contract with Telstra NBNCo will be paying some $150 million for access to 200,000 premises worth of copper which, if extrapolated to all of Australia, would be around $5.8 billion. This does not include the cabinets or remediating any copper that can’t handle FTTN speeds which will quickly eat into any savings on the deal. That’s not going into the ongoing costs these cabinets will incur during their lifetimes which is an order of magnitude more than what a GPON network would.
I know I’m not really treading any new ground by writing all this but the MTM NBN is beyond a joke now; a failed election promise that’s done nothing to help the Liberal’s waning credibility and will only do damage to Australia’s technology sector. Even if they do get voted out come next election it’ll be years before the damage can be undone which is a royal shame as the NBN was one of the best bits of policy to come out of the tumultuous time that was Labor’s last 2 terms in office. Maybe one day I’ll be able to look back on all my rants on this topic and laugh about it but until that day comes I’ll just be yet another angry IT sector worker, forever cursing the government that took away my fibre filled dream.
Not so long time readers will know that a month ago (exactly, strangely enough) I posted about the issues that a FTTN NBN wouldn’t fix, namely that of the horrendous nature of the copper network that Telstra currently maintains. When I posted it I figured that my almost unusably slow Internet was the byproduct of the incumbent weather and would soon rectify itself, something which had happened in the past. Unfortunately that wasn’t the case at all and after many days of sunshine and no improvement in sight I decided to do the thing I had been regretting: calling up Telstra to get the line investigated.
You can then imagine my elation when I saw that they now have a handy online form for you to fill out instead of calling them. Like a dutiful consumer I filled it out and sent it on its way, not caring about the multiple warnings about getting charged $120 if there was no fault found. The site guaranteed me a response within a week and so I waited for them to respond. Almost like clockwork a response appear from Telstra a week later claiming that the problem had been resolved and inviting me to take a survey about my experience. If my problem hadn’t been fixed, it said, I could say so on the survey and they’d continue investigating the issue.
Of course the fault hadn’t been fixed as no one had contacted me since lodging the fault so it was obvious that they hadn’t done any troubleshooting at all, that was just the system automatically closing out a ticket that had no action on it. I replied to the survey in kind, outlining the issues I was experiencing and the troubleshooting steps I had taken to fix it. I received a call back a day later from an agent who was going to handle my case who was very understanding of the situation I was in. However the earliest he could send out a technician was a month away although he promised he’d get that moved up.
I never heard back from him after a couple call backs where he told me he couldn’t do anything for me (even though he promised to keep me updated). Luckily the technician did arrive on the scheduled date although at 8AM rather than the agreed time of after 5pm. Upon inspection of my outlet he asked if I was able to get a connection at all as the line was essentially unusable by his diagnostic tools. After a quick trip to the pit he came back with an assessment that shouldn’t shock anyone but should make you lose all faith in the state of Telstra’s copper network.
Essentially the pit had been uncovered for quite some time, much like the above picture, with the terminals exposed to the elements. Another technician had been by recently though as they had put a temporary cover the terminals to protect it however this had to have been done after my terminal had degraded. A simple rewiring job fixed the issue but the pit still remains uncovered although, hopefully, the terminals are now protected from the elements so that it won’t happen again in the future.
The issue here is that I know this isn’t exactly uncommon as I’ve managed to pass multiple pits in my travellings around Canberra that are in a similar state. To get speeds higher than what I get right now would mean that a lot of remediation to the copper network would need to be done and no where in the government’s NBN plan does it stipulate that happening. This makes their promise of getting higher speeds to everyone cheaper and faster hollow as the infrastructure they’re relying on to provide it simply isn’t capable of delivering the required outcomes. I could go on but I feel like I’ve said my peace about this a dozen times over already. I just wanted to highlight the amount of rigmarole I had to go through to get a single connection fixed which, when multiplied by an entire nation, shows how infeasible a FTTN NBN really is.